Adjusting to the ever-changing rules and restrictions in a pandemic is hard, and can take a huge mental toll on wellbeing.

That’s why we’re sharing this quick guide on where participants and their carers can access important supports to maximise their NDIS plan during COVID-19.

This guide contains links to supports like grocery shopping, household tasks, travel and exercise that can be disrupted and add mental load in times of isolation.

Thankfully, there are a lot of incredible organisations in the market that can provide support during COVID-19 and offer essential services for participants.

If your supports have been disrupted, or if you are looking for new support workers or backup coverage, these businesses are ready to assist (via the NDIS):

Like Family 1800 545 332

Like Family is Australia’s fastest-growing network of social carers with a focus on fun, self-improvement and lasting relationships. They offer a range of services like games, arts and crafts, household tasks like cleaning, health and wellbeing, meal prep and groceries, and skills training to provide important support during COVID-19.  

Hireup 02 9113 5933

Mable 1300 736 573

Careseekers 1300 765 465

Find a Carer 1300 177 877

Mobility 1300 438 227

Karista 1300 274 782

Kynd 07 5559 6532

Kynd provides community support in areas like personal care, grocery shopping, exercise and fitness, and travel and transport in top of essential assistance.

Boosted 0408 137 306

Clickability 1800 414 616

Assistnow 02 9230 1904

TappOn 02 9158 6163

TappOn offers a range of care like psychology support, domestic assistance and even gardening.

MyCareSpace 1800 670 014

Australian Carers 1800 330 900

You First 1300 525 656

Additional support

It’s completely normal to feel exhausted and stressed during COVID-19, particularly if your schedule, routine or treatment is impacted, or if someone you care for has been affected.

To assist, the Australian Government has created a mental health website called ‘Head to Health’ that contains information and guidance on taking care of your mental and wellbeing in isolation.

If you are looking to improve your mental health or provide additional support for someone you care for, Head to Health is a great place to start and contains mental health resources from a range of providers.

Support for participants not on the NDIS

If you or someone you care for needs support and is not currently on the NDIS, there are a range of online resources available on the Department of Health website.

If you require support please contact:  

Lifeline 131114

Kids Helpline 1800 551 800

Beyond Blue 1300 224 636

Headspace 1800 0650 890

SANE Australia 1800 187 263

Suicide Call Back Service 1300 659 467

Australian Government Department of Health 24 hour Coronavirus hotline 1800 020 080

If you want to apply for the NDIS, we explain the application process here in a few simple steps.

Or, click here for more information about how My Plan Manager can take the stress out of the NDIS.