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NDIS Price Guide and how it can affect you as a participant

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NDIS PRICE GUIDE 2021-2022

The NDIS releases a new price guide every financial year (1 July-30 June) to reflect the new market cost of services.

These prices are an upper limit, so if you are able to negotiate a cheaper price with your provider, hooray! – that means you will be able to get more out of your allocated funding.

The price guide – which was recently renamed to ‘NDIS Pricing Arrangements and Price Limits’ – contains lots of useful information about what you may be able to claim through your NDIS funding and under what category you can claim it.

How the NDIS Price Guide can affect you as a participant

The release of the latest NDIS Price Guide on the 1st of July 2021 resulted in an increase in the maximum price that providers can charge for their services.  

This includes:  

  • Increases to disability support worker price limits by 2.95%, affecting services such as:  
  1. assistance with self-care activities  
  2. assistance in supported independent living, and  
  3. assistance to access community, social and recreational activities, including group supports. 
  • Specialist disability accommodation limits increased by 1.1% to adjust to the consumer price index (CPI.) 
  • Providers can now claim more than one worker or therapist at a time for various scenarios like shadow-shifting, training or handing over. 

In the past, the NDIA has adjusted participants’ budgets to accommodate a price increase. This has not happened in 2021, meaning that you as a client may have decreased funding to cover the cost of your NDIS services.  

The good news is, there are a few steps that you can take to avoid price shock or a budget blow out:  

1. Assume that your service providers are reviewing their prices and the way they charge. 

If you haven’t heard from your providers already, you can contact and tell them you expect to be informed of any price changes, and asked to approve any new charges. To help you out, we’ve prepared this conversation flow to use as a guide. 

If you have questions about the price changes, you can ask an Expert NDIS Coach inside Kinora, our free online community. Our Coaches available 8 hours a day, 5 days a week to answer your questions, and you don’t have to be an NDIS participant.  

2. You can contact the NDIS for a plan review if you do not have sufficient funding to cover your reasonable and necessary supports.

If you’re unsure how to do this, you can book a one-on-on with us via our free online community Kinora to talk through the process or how to prepare for an NDIS plan review.

3. Use the MPM Client Portal to stay up to date with your budget, and claims that have been processed. 

You can access the MPM Client Portal via this link.

Of course we are always here to help you too, so reach out to us here if you have any questions.    

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My Plan Manager: NDIS Plan Management