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Provider resources

Checklists and templates to help you support your clients.
November 7, 2023
How to spot a scam

We outline a few common tactics used by scammers targeting NDIS providers.

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September 5, 2023
Deep dive into… immersion therapy

What’s immersion therapy? We interviewed Determined2 found, Peter Wilson, to learn all about immersion therapy for NDIS participants.

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September 5, 2023
How to write an A+ service agreement

Service agreements may seem complicated, but their purpose is simple: to set out in writing what a client can expect from you, and what you expect from them. Understanding your […]

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September 5, 2023
Tough talk: how to have difficult conversations with clients

In a sector that’s working with a cohort of vulnerable people, clear, compassionate communication is vital.

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July 4, 2023
No – plan managers don’t hold client funds!

At My Plan Manager, we follow a specific process to get invoices and reimbursements paid – a process that protects our clients, as well as providers, us, and the Scheme.

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July 4, 2023
NDIS basics for providers

How NDIS providers can best assist their clients through every stage of the NDIS journey, from applying for the NDIS to navigating plan reassessments.

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July 3, 2023
Risky business

Every person has the right to make decisions for themselves, and to take risks that help them to learn, grow, and experience life at its fullest. And for people with disability, it’s no different.

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May 2, 2023
Partnering with participants – how support coordinators and service providers work with their clients to avoid NDIS budget blowouts

We spoke with five experienced support coordinators/recovery coaches to get their advice on how providers can attract and serve loyal clients by supporting them to avoid over and underspending their plan funds.

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May 2, 2023
Brush up on your NDIS Code of Conduct knowledge

Brush up on what the NDIS Code of Conduct sets out for providers and workers – and find out what we’re doing at My Plan Manager to protect the health, safety and wellbeing of people with disability – by reading on.

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My Plan Manager acknowledges the objectives of the United Nations Convention on the Rights of Persons with Disabilities.

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