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Update to coronavirus supports

A close up image of face masks

In October the NDIA decided some of the temporary coronavirus measures will continue until February 2021. The NDIS set up these measures to make sure NDIS participants around Australia can keep using their disability supports during the COVID-19 pandemic.

The temporary supports that will be extended nationally until February 2021 include:

  • Low-cost Assistive Technology, including smart devices (up to $1500) can be purchased with plan funding by eligible NDIS participants.
  • Greater plan flexibility to maintain access to supports.
  • Deep cleaning of residences if a support worker returns a positive COVID-19 test.
  • Additional support provided for participants who test positive for COVID-19, including deep cleaning and for participants who need to isolate and live in a Supported Independent Living (SIL) setting.
  • In Victoria, clinical first response will be extended through Aspen Medical for any identified outbreak. This will ensure infection control procedures, personal protective equipment (PPE) and nursing support is in place for residents and workers if needed.

Both providers and participants in restricted areas continue to have access to personal protective equipment (PPE) for participants (up to $50 a week). Workers will also be able to claim PPE in Victoria until at least the end of November and in NSW until the end of October.

COVID-19 fast track review option

The NDIA will still offer the COVID-19 fast track review option. This means you can call the NDIS directly on 1800 800 110 and select OPTION 5 to speak to the regional COVID-19 Team and request plan changes due to COVID-19. See how this could help you if you want to get plan management.

More info

Have a look on the NDIA website for more information about the extension of coronavirus measures and updated coronavirus Frequently Asked Questions.




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My Plan Manager: NDIS Plan Management