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Why you need to choose a plan manager who is big but small

A man standing outside on a farm wearing a yellow jumper and smiling

A good plan manager needs to be big enough to have experienced everything NDIS, but still offer clients personalised service, with local understanding.

Plan management is fast becoming the preferred way for many NDIS participants to manage their funding. As more people opt for plan management, personalised service and client care becomes even more important.

So, people often choose a small, local plan manager because they like that personal touch. That makes sense … right?

But while the personal service is great, what happens when you have a curly question about your plan and your plan manager hasn’t come across that scenario before? You need to make sure you’re getting expert guidance as well.

With My Plan Manager, you get the best of both worlds.

And because we’re big, we can offer technology like our brand-new client portal to make managing your plan easier. We’ve custom-made the portal based on feedback from hundreds of clients about what they need and what works best.

We are NDIS experts

Confused about budgets and line items? Not sure what you can claim under your plan? We know the NDIS inside-out. We’ll help you navigate the rules and unlock your plan’s potential.

And, because we’re the largest and most-established plan manager, we’ve seen everything! No question is too tricky: we have the NDIS experts to find a solution that works for you.

We even have a dedicated Relationships Team who work with you to see how your funding can best be used to help you achieve your goals. Your plan manager should be supporting and empowering you to be in control of your decisions and your life. Get started with our handy tips on how to get the most out of your NDIS plan.

Personalised service for your local area

At MPM, we are committed to putting our clients first and listening to your needs so you know you’ll get the same personal touch and great service – always.

We have dedicated teams focused on your local area, which means when you contact us, you’ll always talk to the same, friendly team that’s committed to you and will spend the time to listen and help.

Our Local Area Experts also work closely with support coordinators and together, we help get the best outcomes for you.

We might be the largest plan manager in Australia, but you know you’ll always get the same personal service from the team that knows your local area and understands your needs.

Giving you great tech

As the biggest plan manager, we’re able to offer you the best tools based on the feedback we get from all our clients.

We recently launched a new user-friendly online client portal based on the needs and feedback from our clients. We know the technology we provide needs to empower you and fit with your life, so it needs to be accessible for people of all abilities – otherwise it’s just not useful! We are constantly striving to improve the tools you need to help you make the most of your NDIS funding.

If you’re interested in finding out more about how we can help you achieve your goals and make the most out of your NDIS plan, contact us via phone or email for a friendly chat.

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