If you’re a taxi user with disability in Queensland, New South Wales, Victoria or Western Australia then you’re going to want to know about this!
A dedicated disability taxi service has launched with a host of tech features that allow you to keep track of your travel spending, see your average trip costs and even nominate your preferred driver – plus much more.
Through the new Black & White Cabs service, Disability Accessibility Support Hub (DASH), you can access a dedicated support manager, nominate a preferred driver, set up a credit account, and take advantage of technology designed to help you monitor your trips and travel spending. You can also elect to receive alerts when your account balance is getting low.
For extra peace of mind, if you reach your account limit or your agreement with DASH expires, your account will be placed on hold. This means you can’t accidentally spend outside of your budget.
And, because you can see your average trip spending on DASH, the service can help you to estimate how many trips you have left with your remaining funding, so you can plan ahead.
Your information is kept private, but you can choose to let your plan manager (us!) or your support coordinator have access to a dashboard to track your trips and spending, which may help with assessing trends in your travel – and preparing for your plan reassessment.
Find out more about DASH and the services available through Black & White Cabs.
Since its inception, the National Disability Insurance Scheme (NDIS) has provided funding for people with disability who qualify for an NDIS plan. However, in order for supports to be funded by your plan, they must be a type that can, by law, be funded or provided, and they have to meet the NDIS reasonable and necessary criteria.
So, what is reasonable and necessary?
In its own summary, the National Disability Insurance Agency (NDIA) says:
“The Australian Government made laws about what we can fund under the NDIS. All supports need to meet the criteria in these laws before we can fund them in your plan. We call these the NDIS funding criteria.”
“For example, supports need to be related to your disability, value for money, effective and beneficial, and most appropriately funded or provided by us. Each support must meet these criteria individually, but the supports must also meet the criteria when considered as a package.”
Want to know more? Here’s six key points about what’s considered to be reasonable and necessary.
1. The support will help you to work towards the goals in your plan. Remember, you can set any goals you like, and you can change your goals whenever you want to. But it’s important to know that the NDIA isn’t obligated to fund all your goals.
2. The support will help you to participate socially or economically. It will help reduce the barriers to participation that exist because of the intersection of your disability and community access.
Social participation includes the things you like to do – like playing sport, meeting up with friends or attending events. Social participation support is also funded to help you do the things you need to do, like attending medical appointments or going to school.
Economic participation means the things that will help you get or keep a job. It could be training and studying outside of high school, volunteering, learning new skills or doing work experience.
3. The support is value for money and what it costs is reasonable in terms of the benefits you’ll receive and the cost of a different support. The NDIA says this important so the NDIS will continue to be financially sustainable for you and current participants as well as future participants – recognising that anyone can acquire a disability at any time.
When looking at value for money, the Agency says it takes a long term view on supports and how they’ll benefit you – for example, a home modification may reduce your need for other supports, so if the NDIA plans to fund a home modification, it will need to take that into account when considering what other supports are reasonable and necessary, such as the amount of care you need at home.
If the home modification will reduce your care needs, the Agency may need to reduce the amount of care it funds, as a higher amount may not be reasonable and necessary when the whole package of supports is considered.
4. The support will be effective and beneficial for you and is deemed to be of current good practice. This means the NDIA will consider if other participants with similar disability support needs as you are also using the supports successfully. It also means you may not need an expert report for every single support if there’s evidence of other participants with similar disability support needs as you also getting benefit from the support you’ve requested.
5. The funding of the support looks at what it’s reasonable to expect society at large to provide. This is where the Agency looks at what it’s reasonable to expect of your informal supports – family (if you’re in contact with them), carers, friends, neighbours and community groups, taking into account your age.
The thinking is if you’d like to widen your social circle, it makes more sense for a friend to help you with that rather than a paid support worker. The NDIA will also look at whether the capacity of your informal supports is decreasing – for example, if your parents are ageing, and finding it harder to support you.
6. Finally, the NDIA checks that the support is most appropriately funded by the NDIS. It won’t fund you for things that should be provided elsewhere (even if they’re not) or supports that everyone is eligible for, like mainstream healthcare, education, justice, housing and more.
Your local area coordinator or NDIS planner will look at each support’s reasonable and necessary criteria as well as the reasonable and necessary nature of your entire plan and its benefit to you holistically.
And there’s more information on the NDIS website about each of these six points, including case-study style examples.
Find an average group of eight Australians, and at least one of them will be a carer. That’s about three million people across the country who are providing unpaid care and support to others.
Whether it’s adults caring for parents or relatives, siblings caring for siblings, or children and young people caring for parents or family members, carers not only enrich the lives of the people they support, but they also contribute an enormous amount to the Australian economy.
And of course, anyone can become a carer at any time.
Carers provide unpaid care and support to family members and friends – often people with disability or those who are ageing – but also people with mental health conditions, drug or alcohol addictions, chronic health conditions, and terminal illnesses.
Because they’re unpaid, carers are estimated to save the Australian economy and society almost $80 billion every year – at least, that’s what the Australian Government reported for 2020 alone. At the same time, carers and their families also bear significant costs. In the same year, the Draft National Strategy for the Care and Support Economy estimated that lost earnings of unpaid carers were $15.3 billion.
Run annually in October, National Carers Week recognises, celebrates and raises awareness about the caring role undertaken by people across the country. An initiative of Carers Australia, National Carers Week shines a light on the work carers perform and highlights the importance of ensuring carers themselves are supported.
So, what supports are out there for carers and how can we, as individuals and a community, help care for carers?
If you’re a carer you may be eligible for payments from the Australian Government if you’re unpaid and providing someone with full time care or daily support.
The Carer Payment is available if you provide constant care for someone, while the Carer Allowance is a supplementary payment if you provide daily care. You may be eligible for both payments.
These payments may also be paid to you alongside other payments you might receive, including the Disability Support Pension, Youth Allowance or Parenting Payment. You may also be eligible for the annual Carer Supplement.
If you care for a child with disability, there’s an annual payment for carers receiving the Carer Allowance, called the Child Disability Assistance Payment.
The Carer Adjustment Payment is a one-off payment for carers of a child younger than seven. The payment supports families with a child diagnosed with a severe medical condition or disability following a catastrophic event, where they demonstrate a strong need for financial help.
Find out more about payments available to carers here.
There are about 235,000 young carers aged under 25 years across the nation. Young carers often have the unique juggle of balancing their caring role while also studying or training – and sometimes, when caring takes priority, everything else can slip.
The Young Carer Bursary program, funded by the Australian Government and administered by Carers Australia, provides bursaries (grants specifically for study and training) to support young carers to continue with their education and reduce their need to undertake paid work at the same time as their study and caring duties.
Supporting young carers to remain in education or training – or return to their studies – can help their long-term prospects, improve employment opportunities, and recognise their identity outside of being a carer.
Carer Gateway has been designed especially to support carers. An initiative of the Australian Government, Carer Gateway provides free services in person, online or over the phone.
Its services include:
If you have different communication needs, Carer Gateway is accessible in a variety of forms, including:
Respite care gives both carers and the people they care for the chance to take a break. Whether it’s getting some rest, seeing some fresh faces, or meeting new people, it’s important for everyone to take time for themselves.
Carers who receive the Carer Allowance or Carer Payment can access 63 days of respite each year, without it affecting their payment. Respite may be planned or might be needed quickly in an emergency – for example, if a carer needs to go to hospital.
Read more about respite care here.
Are you a brother or sister who’s caring for your sibling with disability? Whatever your age, Siblings Australia has information and support for siblings (as well as parents and professionals).
Whether you’re looking for support and information, or you’ve been thrust into a role where you have more responsibility for your brother or sister and you need to think about future planning, Siblings Australia may be able to help.
Read our article about the supports available to siblings of people with disability here.
But what if you’re not a carer (yet), but you know someone who is?
National Carers’ Week has suggestions for providing practical and emotional support to the carers in your life.
You could:
Newsflash – with 3 million Australians being carers, it’s highly likely you’re employing people who clock off from their paid work with you and then leave to care for someone they love.
So, how can employers support carers?
Carers + Employers provides network membership and accreditation for businesses and organisations to become employers of choice for carers.
Here’s a fact sheet from the program with 10 tips for a carer friendly workplace. Want to know more? Click here.
Whether you’re a carer or you know a carer, National Carers Week – and every week – is the time to recognise the vital work unpaid carers do. From individual support, right up to nationwide impact, we wouldn’t be the community we are without carers.
Want to know more about carers in our country? Here are all the facts and figures from the Australian Bureau of Statistics.
13 September 2024
The updated Pricing Arrangements and Price Limits have introduced new line items for specific allied health and therapy supports. This means some allied health and therapy supports previously listed as ‘other therapy’ now have their own line items.
If you haven’t already, now is a great time to check you’re still making claims correctly. You can do this by:
Remember, any service agreements with expired line items should be updated and sent to My Plan Manager so we can ensure our mutual clients have the budgets locked away for the services they need.
Previously, pricing for support work was aligned to three levels of complexity. The new Pricing Arrangements and Price Limits include only two - a standard price, and a single ‘high intensity’ price. Providers previously claiming for level one, two and three supports must ensure their claiming practices are aligned with the new Pricing Arrangements.
Including a line item on your invoice isn’t a National Disability Insurance Agency (NDIA) requirement, but doing so can help My Plan Manager to process your claim quicker so payment reaches you sooner.
If you’re registered with a professional organisation, you’re also encouraged to include your registration information (organisation name and registration number) with your claim.
If you need a question answered or a second opinion, you can email us at enquiries@myplanmanager.com.au or call us on 1800 861 272 from 8am-6pm (ACDT) Monday to Friday.
We sat down with Claire to get her perspective on the disability landscape in Australia today, to ask her view on the opportunities and challenges for the National Disability Insurance Scheme (NDIS) moving forward, and to find out what gets her up in the morning.
Claire: An inclusive Australia is where an individual can choose and access activities that they want to. There aren’t barriers to entry – which some views of disability can create – so everyone has the freedom to access and do what they want to be able to do.
Claire: Because all Australians are investing in the NDIS, I think there’s greater awareness of disability, inclusion and acceptance. Whether it’s been through negative or positive publicity, most Australians understand that there’s a scheme in place for many people with disability that provides them choice and control.
People know that together we are creating a fair Australia because we believe that, regardless of your situation, everyone should be able to have a basic quality of life and the NDIS provides a certain level of funding to enable that. That’s what being a civilised society is about – making sure no one is left behind.
Claire: The empowerment of individuals. Giving individuals the ability to self-determine, the ability to hope, and the ability to plan for their future. That’s what I’ve loved seeing, and that’s what made me want to contribute to the shift from the old block funding model to the new NDIS model. People now have choice and control. They’re able to reflect on what they want their supports and services to look like, and they’re not locked in – they can try different things.
Claire: I don’t know what the NDIS will look like in 10 years’ time, but what I do know is it will evolve and change as people with disability become better at exercising their choice and control, and as they find more ways to discover what works for them.
I think there will be more data to learn from and better technology and platforms – like Kinora – to share those learnings. I truly believe plan management can play a crucial role in understanding and assisting people with that knowledge and those learnings so we can fast track them to show them the opportunities that might exist for them, without them journeying the long and hard way.
We can be that mechanism to show them the potential of what their package is. We have always done this – but there will be new and improved insights and knowledge to help.
My vision is that purchasing services and supports becomes seamless – that people don’t have to feel like their NDIS money is disability money, it just becomes part of day to day purchasing. How that evolves, I’m not sure yet.
Claire: I think there’s roughly 1600 plan managers now. To think that plan management – which was so foreign to people – is now an option given to everyone, talked about in every planning meeting, and accessed by 54 per cent of participants is surreal, and definitely my proudest achievement!
Plan management is part of the NDIS now and is something that has demonstrated its ability to assist people to have an easier experience with the NDIS.
Claire: Having a background in physical education, I love the opportunity to be physically active. Most mornings I’m walking or running on the beach with my golden retriever. I also love a challenge! I love it when people say, ‘I don’t think you can do that’ – I love the challenge of showing people what I can do. We developed the first app at My Plan Manager in the face of questioning looks. But I thought, ‘Why shouldn’t people be able to access their NDIS budgets in real time?’.
I’m determined and passionate that people with disability should be able to have the same opportunities as everyone else. It’s about fairness and equity. Everyone should be given the opportunity to blossom and be the best version of themselves, everyone should be given the opportunity to work hard and reap the benefits.
Maximising opportunities – that’s what gets me out of bed. I’ve got a strong desire to maximise my life and to make the most of every minute. I’m a Mum of four fantastic kids, and I want to provide them with the environment in which they can maximise their potential too.
What keeps me up at night is the NDIS and hoping it can take the right path to provide people with choice and control. I would hate to see the Scheme have so many constraints that people don’t have that flexibility.
Claire: It was really special. They believed in me, supported me, and even worked in the business. They offered insights into technology and what young people want to be able to do. Working together and sharing success together was such a unique and positive experience for all of us, and something I’m really grateful for.
Claire: I’m going to continue having a curiosity mindset and looking for solutions. Every job I’ve had has been about problem solving, and I’d like to continue with that license to be able to imagine how Australia can become even more inclusive and fair.
Claire: I enjoy thinking about how we can continue delivering a great service for the changing needs of our clients. So, thinking about the services, education and tools that our clients need, and what we need to do to evolve to provide these.
I still love hearing stories of staff really feeling like they’ve made a difference for clients. It’s special and rewarding to be able to have a workplace that provides a sense of purpose to an individual.
Melissa: A few things. Firstly, I’d run my own business before – a nanny service. Secondly, I have complex regional pain syndrome and I find having a distraction helps me manage my pain levels. Lastly, I’m a creative person. I’m an artist and I love jewellery, so design was another direction for me to channel my creativity.
Melissa: I’ve done lots of paintings, drawings and portraiture. Working with big canvases can get quite painful though, so working with jewellery is still as enjoyable, but much more manageable.
Melissa: My pain levels in the morning are quite bad, so I usually don’t start until 11 or 12 o’clock. Then, I’ll be doing something jewellery related for the day - that could be designing, constructing, repairing or computer work, like working on my website or social media accounts.
Some days I’m able to do more than others, so it’s important I don’t put too much pressure on myself to achieve a set list of tasks. I’m pretty lucky that my customers are understanding if I need to delay making or sending a piece by a day or two.
Melissa: In three words – intricate, bold and unique. Many people tell me they haven’t seen designs like mine before and that’s great for me to hear. All my jewellery is handmade from materials including silver, gold, jewellers’ wire, crystals, pearls and charms. I’ve created a huge range of necklaces, earrings, rings, and fidget rings for anxiety. Something else you’ll notice about my jewellery is that I like to incorporate the meaning of crystals in my creations.
Melissa: I mostly sell my jewellery through my website, and I’ll sometimes sell at local markets. I also showcase my work on Instagram (@love.creates.jewellery) and Facebook.
Melissa: My jewellery making and my business are part of my NDIS plan goals. My occupational therapist is currently working on my plan with a view to making it more supportive and useful to me. I have a team of support workers that support me with a range of things, and there’s one support worker in particular who assists me on market days by setting up and packing down my stall and speaking with customers. Market days are painful and exhausting for me, but I love being part of them!
Melissa: The main thing I do it for is to be contributing to society. If you live with disability – especially a physical disability – you may feel unable to go and work in an office at set times. When you can work your own hours and do your own thing there’s a double benefit – you get to have flexibility and ownership over what you’re doing, and you can contribute to society at the same time.
I personally hate sitting around doing nothing. I’d much prefer to be earning and contributing.
Melissa: The first thing I’d say is it’s nowhere near as daunting as you might first think! Planning is everything, so working out what you want to do is your first point of call.
Local, state and federal governments all have lots of resources and helpful information that you can access on starting a business, and getting an Australian Business Number (ABN) and a business name can be done online.
Melissa: I’d like my jewellery business to take off a bit more – that would be great! A lot depends on how my condition progresses, but I would also love to do an exhibition with my art.
You can browse and buy Melissa’s jewellery via her website. If you’re in the mood for a podcast episode (or two), check out Melissa’s podcast ‘Shout out – all things disability.’
We recently spoke with Samantha Prior from Empowered Liveability – which offers new homes for people with disability to live in – to learn more about what SDA and SIL are, and what to consider if you want to access them.
Samantha: We are an SDA provider. We work with both independent and family investors to build SDA properties, and tenant them to National Disability Insurance Scheme (NDIS) participants. We currently have houses in Victoria, Western Australia and Queensland.
Samantha: SDA refers to houses that are custom-built for disability, and fall into four SDA categories:
Often, two or three people live together as housemates in SDA housing, but those wishing to live alone can be approved for single occupancy.
SIL is when NDIS-funded support workers come into a participant’s home to support them and provide assistance with daily tasks so they can live independently and build their skills. This kind of support can be provided to participants in SDA and other types of accommodation.
Samantha: Participants who are eligible to access SDA and SIL meet certain functional capacity requirements. To access SDA, a participant must show that where they are currently living is not suitable for their abilities, and also demonstrate they require a specific home to accommodate them to live independently.
To live in SDA, a participant must demonstrate they have a functional need for a home that has been modified or built to accommodate their needs.
SIL supports are in-home supports that enable a person to live as independently as possible in their home. To access SIL supports, a participant must demonstrate they need assistance with daily tasks to support them to live independently and build their skills.
Samantha: Currently people cannot access SDA or SIL supports if they are not in the NDIS. Not everyone in SDA has or wants to have SIL – and not everyone with SIL wants or is eligible for SDA.
Samantha: If you are new to the NDIS and don't yet have a support coordinator, reach out to your Local Area Coordinator (LAC) or NDIS planner to ask about SDA and SIL. By including 'to live independently' as a medium or long term goal in your NDIS plan, you can work with your LAC or support coordinator (if you have one) to investigate it further.
If there are changes within your current home with respect to informal supports, you can - with the help of your LAC or support coordinator - put in a 'Change of Circumstances' request. Your LAC or support coordinator can assist you with finding an Occupational Therapist (OT) if you don’t already have one to begin a functional capacity assessment for home and living supports.
To undertake the assessment, the OT will come into your home and observe your ability to do things like use the kitchen and bathroom, get in and out of bed, access your dwelling, and more. They will also assess you in the community to determine how much support you’ll need to outside of your home. Combined, the in-home and community assessments will help to determine how much support you require on a day-to-day basis.
Once the functional capacity assessment is completed and a report is sent to the National Disability Insurance Agency (NDIA), it will be considered as part of determining whether or not you need a SIL package, an SDA package, or both.
Samantha: If a participant in SDA doesn’t require – or doesn’t have – SIL funding, they can still use funding from their Core Supports budget to access support workers, in the same way they would if they were living with a family member or carer.
Samantha: Access to SDA is not a quick process – particularly if a participant is going to move into a property with more than one person.
At Empowered Liveability, we take the time to match tenants who are compatible. Because of this, it can take anywhere from three to 12 months to get a property tenanted.
Samantha: We don’t like to put more than three participants into a home with one overnight support. If you have more than three people in a house, realistically you’d need to have anywhere from four to seven support staff in place to make sure everyone gets their morning routines done – that’s a lot of people! Plus, coming home to a house of 10 isn’t very practical, or conducive to a happy home life.
You can have SDA that's single and double occupancy too – it depends on the size of the dwelling and also what it has been determined that a participant needs to live safely in their own place.
Samantha: SDA isn’t confined to specific locations and can be found in a lot of different neighbourhoods. We build SDA homes to look like every other house in the street. They can be houses, villas, duplexes and also full amenity apartments in the heart of the CBD.
SDA residents pay around 25-30 per cent of their Disability Support Pension (which they receive from Centrelink) towards SDA, plus 100 per cent of their Commonwealth Rent Assistance payment. A participant’s rental contribution for living in SDA equates to approximately $300-$330 per fortnight. The NDIS also pays a contribution to the landlord for the use of their property.
Empowered Liveability works like a real estate company – we manage the property and collect the rent, which is then transferred to the property owner or landlord. We also carry out maintenance checks and are a point of contact point for tenants if there are any issues.
Samantha: It’s always worth considering appealing a decision from the NDIA if you don’t agree with it. If your request to access SDA or SIL supports is unsuccessful, you may not have demonstrated – to the extent the NDIA wants – why you require them. Speak to your LAC or support coordinator about how to get the decision reviewed within 90 days of receiving it, and you may also wish to speak with your OT and your SDA provider (if you are working with one).
Before you even request access to SDA or SIL supports, make sure you are working with an OT who has experience with SDA housing applications, because they’re not easy. The application alone is 25-30 pages of reporting and takes a lot of time and effort.
Samantha: Currently, there is a really low and delayed approval rate for SDA – which means we have a lot of people in their 30s and 40s sitting in aged care facilities who are too young to be there, or in hospitals where they are taking up beds. This comes down to a lot of people not understanding the process for applying for SDA and SIL supports.
To fix this, we need a wider understanding of SDA and the people who need it, and more OTs, LACs and support coordinators who know exactly how to help a participant to get into SDA. I hope to see more people in those roles in the future, and broader education about SDA and SIL supports, so those wishing to live independently are able to do so.
If you have questions about SDA or SIL supports, or other disability discussion points, be sure to log on to Kinora - an online community created by My Plan Manager to help people with disability and their supporters to connect with peers, NDIS experts, disability sector professionals and service providers.
But, did you know that at My Plan Manager, you also have access to a team of experts who can help you - at zero out-of-pocket cost - to maximise your plan to achieve better outcomes? To help you to do this, we’ve prepared five simple tips for using a plan manager.
Understanding what an NDIS plan can cover is a sticking point for a lot of participants, especially when they’re new to the Scheme. That’s why we have a dedicated team of experts who can advise you on what supports, services and providers you can access through your funding, to give you the confidence and certainty to keep moving forward.
To help you get started, we’ve created this free fact sheet that breaks down what each NDIS budget type and support category can cover, to paint a clearer picture of what your plan may fund.
We can also help you to find the right providers and, if ever you happen to run out of funding in one category (which we explain is avoidable in Tip #2), we can show you the different categories you may be able to claim from.
To speak to our team of experts about what your plan can cover, email us at enquiries@myplanmanager.com.au or call us on 1800 861 272 from 8am-6pm (ACDT) Monday to Friday.
Just like household budgeting helps to allocate cash to put food on the table, pay utility bills or cover everyday expenses, budgeting your NDIS plan funding can help you to access the supports you need throughout the duration of your plan. A great time to do this is when you start a new plan, or if your plan has been extended or rolled over, and we’re here to help.
If you have a support coordinator, you can also provide them with access to your My Plan Manager client portal, so they can see what funding you have, where you can spend it, and how long it will last – and that means they can also help you to forward plan and budget for the period of your NDIS plan. You can provide your support coordinator (and others) with access to your information through the My Plan Manager client portal by completing this consent form. You can fill the form out on a computer or print it out and complete it in writing. Once completed, you can email it to enquiries@myplanmanager.com.au.
To speak to our team of experts about budgeting, email us at enquiries@myplanmanager.com.au or call us on 1800 861 272 from 8am-6pm (ACDT) Monday to Friday.
At My Plan Manager, we take time-consuming paperwork off your plate so you can focus on what’s important - like growing your capacity to achieve better outcomes. We do the heavy lifting of managing your plan and processing your payments.
However, for your peace of mind, you may want the ability to track your plan spending, see your budget in a snapshot and check the payment status of invoices through the My Plan Manager client portal. You can even do this on the go through the My Plan Manager app.
We know that swift payment of invoices is essential for providers' peace of mind and vitally important for keeping your supports in place, which is why we show every provider how to help us pay your invoices faster and avoid payment delays.
We can answer all your questions about pricing to make sure your providers are charging you correctly. We can check they aren’t charging you more than the rates set out in the NDIS Pricing Arrangements and Price Limits (formerly known as the NDIS Price Guide), which lists the maximum prices that registered providers can charge you for specific supports.
If your NDIS plan is Agency managed – i.e., managed by the National Disability Insurance Agency (NDIA) – you are restricted to using NDIS-registered providers only. When you work with a plan manager like us, you can choose from a deeper pool of service providers, including those who are not NDIS-registered. This gives you greater choice and control with selecting providers you want to work with.
To speak to our team of experts about the tips we’ve covered above, email us at enquiries@myplanmanager.com.au or call us on 1800 861 272 from 8am-6pm (ACDT) Monday to Friday.
You can choose any service provider and you aren't bound by NDIS Pricing Arrangement and Price Limits (which is the price range the National Disability Insurance Agency – or NDIA - sets out for services).
Comes with a lot of administration, like opening a separate bank account, paying your service providers (usually out-of-pocket first), and keeping records of receipts and invoices for up to five years.
The NDIA manages your plan and your budget.
You can only choose NDIS-registered service providers, which reduces your choice and control over those you want to work with.
Similar to self management - but without time-consuming paperwork or the daily hassle of administration. Being plan managed means you can use both registered and non-registered service providers, so there are no limits on which ones you can work with.
We can’t speak for other plan managers - but with localised service, swift payment of invoices, a team of experts in your corner to help you to maximise your plan, and the ability to track spending and start new claims on the go (at My Plan Manager that all costs you nothing) – we’re hard-pressed finding a con!
If you have an NDIS plan and want to know what the support categories in it can actually fund, click here to learn more.
If you have any questions, you can email us at enquiries@myplanmanager.com.au or call us on 1800 861 272 from 8am-6pm (ACDT) Monday to Friday.
If you are looking for a plan manager to take the stress out of the NDIS, click the button below.