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My Plan Manager helps you maximise your NDIS plan, so you can focus on what matters most.

A diverse range of happy clients from the My Plan Manager Community

What is NDIS Plan Management?

Why Choose My Plan Manager?

How Does My Plan Manager Work?

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Community

The My Plan Manager Community

Learn more about the MPM community, and explore stories over at our blog.

Resources

Helpful resources for anyone on the NDIS

Interesting articles and handy guides to help anyone maximise the potential of their NDIS plan.

What Our Clients Are Saying:

“Submitted invoices are always paid very quickly a few days after the claims are submitted. The portal and mobile apps are very user-friendly and very easy to navigate. The process of making claims is very smooth. I would highly recommend.”

JORDAN
Sydney, NSW

Highly recommend. Great customer service which is absolutely vital. Thank you”

ROBYN
Brisbane, QLD

“We have been with My Plan Manager for over 2 years to help me navigate my son’s NDIS plan. It is so easy with My Plan Manager – great communication, invoices paid on time, easily accessible, just a wonderful service. I am completely at ease knowing they are overseeing the plan. Highly recommend.”

JOANNE
Melbourne, VIC

My Plan Manager
4.7
Based on 173 reviews
Rebecca Rayne Kawiti
Rebecca Rayne Kawiti
01:33 27 Nov 21
My Plan Manager are fantastic. The speed in which they are able to deal with any situation or response removes a lot of stress from my shoulders. The act quickly and always keep me well informed.
Patricia VAZ
Patricia VAZ
23:42 26 Nov 21
I love the new My Plan Manager App it’s really fantastic. Their customer service is excellent. All the invoices are paid on time and their follow up is also prompt.
Tiani Hombsch
Tiani Hombsch
00:33 26 Nov 21
I recommend My Plan Manager, as they do a great job. Takes away a lot of hassle. Totally trustworthy and the staff have always been very helpful and friendly. Never had any problems.
Tanya Relan
Tanya Relan
00:05 26 Nov 21
As a Service Provider (Speech Pathologist) running my own practice, I have had a great experience in dealing with MPM. They are efficient with payment of invoices and are very helpful when it comes to customer service. My clients have also found them to be great.
Rina Bracci
Rina Bracci
03:59 24 Nov 21
We have had My Plan Manager taking care of our Invoices for just over 3 years now and we have had no problems what so ever. When you send an email it can take a couple of days or so for someone to call back, but then if we have something that needs to be sorted out, it is done quite quickly. Happy with the service so far.
Naomi Ramanathan
Naomi Ramanathan
01:09 24 Nov 21
MPM provide an excellent service in managing my son's funding. Payments are made on time and the portal is easy to use. Excellent customer service, taken the pressure off us. Thank you MPM.

Learn more about the MPM Community

What is NDIS Plan Management?

Some people think plan managers just pay invoices. Not us. We work with you to maximise the benefits of your NDIS plan so you can live your best life.

Manage Providers

My Plan Manager sorts out the admin with your providers, so you don’t have to.

Process Payments

We receive invoices and pay them for you so you can save hours every week on dreaded admin.

Handle Your Finances

We help you manage your budget, keep track of your funds and take care of the required financial reporting for you.

The Choice is Yours

A plan manager gives you total control over your NDIS service providers, unlike agency management, where you are restricted to registered providers.

How Does My Plan Manager Work?

Some things in life are complicated but managing your NDIS funding doesn’t have to be one of them. My Plan Manager helps you get the most out of your plan, at no cost to you. Here’s how it works:

1

Join the NDIS

If you haven’t got one already, you need an NDIS plan that includes Improved Life Choices.

2

Join My Plan Manager

Get set up on the portal and download the app.

3

Notify Your Providers

As soon as you’re set up in our system, you can tell your providers to send their invoices straight to My Plan Manager for processing. It’s that easy.

4

Book a Chat

Once you have joined MPM, book in a free budget chat with our friendly experts .

5

Relax

Have a cuppa while we sort out the rest! You’ll get a text message when we’re about to pay an invoice, so you’re always in the loop.

Why Choose My Plan Manager?

My Plan Manager is one of Australia’s first plan management services. We are also Australia’s largest plan manager, which means our team of experts have the experience and know how to help you get the most out of your NDIS Plan.

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No Cost To You

Our fees are paid for separately by the NDIS and don’t come out of your support budget. They are set by the NDIS, in their official price guide.

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Prompt Payment

MPM pays the majority of invoices within 3 working days of receipt, ensuring your budgets are up to date, your service providers are paid promptly and there is less hassle for you.

Freedom of Choice

With My Plan Manager, you can choose the support you want from any service provider – not just NDIS-registered providers.Man smiling in the street

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Up to Date Budget Tracking

Your budget balances are automatically updated once invoices are paid, so you will always know how much you have spent and how much is left in your budget. You can view your budget at any time using our secure portal, app, or by getting in touch with us

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Safety & Security

Our team keeps an eye on your wellbeing and your budget, making sure your private information is always secure. We check for unusual spending out of your plan and reach out if we have not heard from you recently.

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A Commitment to Improvement

We will never stop working on making our service better. By listening to what our clients and their service providers say we remain the Plan Manager of choice for more Australians.

Are You a Provider?

Learn More About Working With Us

Easy to use Online Portal

Securely log in to manage one or multiple NDIS plans. Keep track of budgets, update information and connect with your team. Submit and review invoices and feel assured they are safely stored in case you are selected for an audit.

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On The Go With Our Mobile App

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New SMS login

Log in with an SMS code sent straight to your phone – no more entering an email address and password! Simply open the app, enter the email address on your account, press ‘Send me the code’ and add the code that’s sent in a text.

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Track spending

Access real-time information about your budget to track spending and maximise your NDIS plan. This includes viewing support categories, support areas, and auto-generated monthly reports. You can also generate your own reports to track spending.

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View claims

Check the details of past and current claims and see copies of invoices. 

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Add new supports and start new claims on the go

Choose to be reimbursed for invoices you have paid, or for providers to be paid for their services. 

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Get in touch

Contact My Plan Manager by pressing ‘click-to-call’ or requesting a call back.

My Plan Manager: NDIS Plan Management