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Take the stress out of the NDIS
My Plan Manager helps you maximise your NDIS plan, so you can focus on what matters most.
What is NDIS Plan Management?
Why Choose My Plan Manager?
How Does My Plan Manager Work?
Community
The My Plan Manager Community
Learn more about the MPM community, and explore stories over at our blog.
My Plan Manager’s Chief Technology Officer named in the CIO50
Following on from other recent awards, including the Deloitte Tech Fast 50 and the AFR...
Louise used her NDIS funding to help launch a full-time career as an emerging artist
Louise Marson is a My Plan Manager client and emerging artist who has been creating a...
The unexpected impacts of COVID-19 on the hearing impaired
By Giovanni Graziano This article is part of My Plan Manager's guest blogger series....
Not happy with your NDIS plan? Here’s what you can do to request to change it
Making changes to your NDIS plan can take time and has traditionally...
Ask Allie Anything: Early Childhood Development and the NDIS
We know that early childhood is critical and sets the foundation for how children...
How to access free legal support to share your story with the Disability Royal Commission
Australia’s Royal Commission into Violence, Abuse, Neglect and Exploitation of People...
Resources
Helpful resources for anyone on the NDIS
Interesting articles and handy guides to help anyone maximise the potential of their NDIS plan.
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What Our Clients Are Saying:
- “Submitted invoices are always paid very quickly…”
- “Highly recommend. Great customer service…”
- “It is so easy with My Plan Manager…”
“Submitted invoices are always paid very quickly a few days after the claims are submitted. The portal and mobile apps are very user-friendly and very easy to navigate. The process of making claims is very smooth. I would highly recommend.”
JORDAN
Sydney, NSW
“Highly recommend. Great customer service which is absolutely vital. Thank you”
ROBYN
Brisbane, QLD
“We have been with My Plan Manager for over 2 years to help me navigate my son’s NDIS plan. It is so easy with My Plan Manager – great communication, invoices paid on time, easily accessible, just a wonderful service. I am completely at ease knowing they are overseeing the plan. Highly recommend.”
JOANNE
Melbourne, VIC
Learn more about the MPM Community
What is NDIS Plan Management?
Some people think plan managers just pay invoices. Not us. We work with you to maximise the benefits of your NDIS plan so you can live your best life.
Manage Providers
My Plan Manager sorts out the admin with your providers, so you don’t have to.
Process Payments
We receive invoices and pay them for you so you can save hours every week on dreaded admin.
Handle Your Finances
We help you manage your budget, keep track of your funds and take care of the required financial reporting for you.
The Choice is Yours
A plan manager gives you total control over your NDIS service providers, unlike agency management, where you are restricted to registered providers.
How Does My Plan Manager Work?
Some things in life are complicated but managing your NDIS funding doesn’t have to be one of them. My Plan Manager helps you get the most out of your plan, at no cost to you. Here’s how it works:
1
Join the NDIS
If you haven’t got one already, you need an NDIS plan that includes Improved Life Choices.
2
Join My Plan Manager
3
Notify Your Providers
As soon as you’re set up in our system, you can tell your providers to send their invoices straight to My Plan Manager for processing. It’s that easy.
4
Book a Chat
Once you have joined MPM, book in a free budget chat with our friendly experts .
5
Relax
Have a cuppa while we sort out the rest! You’ll get a text message when we’re about to pay an invoice, so you’re always in the loop.
Why Choose My Plan Manager?
My Plan Manager is one of Australia’s first plan management services. We are also Australia’s largest plan manager, which means our team of experts have the experience and know how to help you get the most out of your NDIS Plan.
No Cost To You
Our fees are paid for separately by the NDIS and don’t come out of your support budget. They are set by the NDIS, in their official price guide.
Prompt Payment
MPM pays the majority of invoices within 3 working days of receipt, ensuring your budgets are up to date, your service providers are paid promptly and there is less hassle for you.
Freedom of Choice
With My Plan Manager, you can choose the support you want from any service provider – not just NDIS-registered providers.
Up to Date Budget Tracking
Your budget balances are automatically updated once invoices are paid, so you will always know how much you have spent and how much is left in your budget. You can view your budget at any time using our secure portal, app, or by getting in touch with us
Safety & Security
Our team keeps an eye on your wellbeing and your budget, making sure your private information is always secure. We check for unusual spending out of your plan and reach out if we have not heard from you recently.
A Commitment to Improvement
We will never stop working on making our service better. By listening to what our clients and their service providers say we remain the Plan Manager of choice for more Australians.
Are You a Provider?
Learn More About Working With Us
Easy to use Online Portal
Securely log in to manage one or multiple NDIS plans. Keep track of budgets, update information and connect with your team. Submit and review invoices and feel assured they are safely stored in case you are selected for an audit.
On The Go With Our Mobile App
New SMS login
Log in with an SMS code sent straight to your phone – no more entering an email address and password! Simply open the app, enter the email address on your account, press ‘Send me the code’ and add the code that’s sent in a text.
Track spending
Access real-time information about your budget to track spending and maximise your NDIS plan. This includes viewing support categories, support areas, and auto-generated monthly reports. You can also generate your own reports to track spending.
View claims
Check the details of past and current claims and see copies of invoices.
Add new supports and start new claims on the go
Choose to be reimbursed for invoices you have paid, or for providers to be paid for their services.
Get in touch
Contact My Plan Manager by pressing ‘click-to-call’ or requesting a call back.
