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My Plan Manager helps you maximise your NDIS plan, so you can focus on what matters most.

A diverse range of happy clients from the My Plan Manager Community

What is NDIS Plan Management?

Why Choose My Plan Manager?

How Does My Plan Manager Work?

Community

The My Plan Manager Community

Learn more about the MPM community, and explore stories over at our blog.

Resources

Helpful resources for anyone on the NDIS

Interesting articles and handy guides to help anyone maximise the potential of their NDIS plan.

What Our Clients Are Saying:

“Submitted invoices are always paid very quickly a few days after the claims are submitted. The portal and mobile apps are very user-friendly and very easy to navigate. The process of making claims is very smooth. I would highly recommend.”

JORDAN
Sydney, NSW

Highly recommend. Great customer service which is absolutely vital. Thank you”

ROBYN
Brisbane, QLD

“We have been with My Plan Manager for over 2 years to help me navigate my son’s NDIS plan. It is so easy with My Plan Manager – great communication, invoices paid on time, easily accessible, just a wonderful service. I am completely at ease knowing they are overseeing the plan. Highly recommend.”

JOANNE
Melbourne, VIC

My Plan Manager
4.7
Based on 151 reviews
Salty Salts
Salty Salts
09:36 01 Sep 21
I cannot speak more highly of My Plan Manager. The NDIS journey has been very difficult at times and I believe there are many who make promises, take their cut of the funding and do not deliver. MPM is the only exception I have encountered. I am a little hesitant to rave too much in fear that they become too busy to continue with the high level of support they deliver. Well done guys and thank you so much for your continued support.
Jo Jose
Jo Jose
05:28 25 Aug 21
From a provider's point of view, "My Plan Manager" attends to paying my invoices for client's services quickly and respond to any correspondence efficiently.
Mark Frost
Mark Frost
08:57 22 Aug 21
Myplanmanager behind the phone and behind the scene staff are awesome ,never a problem, always have the clients best interest in the fore, I get the feeling everytime I have had to talk face to face, that this organisation cares, really person centered and this, fundamentally is the reason why we all do what we do..they get it.
TeeKay
TeeKay
00:34 21 Aug 21
The best plan manager without a doubt. The feedback from my providers as well as my own experience leaves me without a doubt they are the best. One fault, their app, I know they are working on new and improved updates and I hope they can deliver what is needed sooner rather than later.
Richard Milne
Richard Milne
10:42 19 Aug 21
I took up with MPM rather than stay NDIA managed. I do not regret my decision. MPM gives me sms notifications for all invoices received and I have 24hr access to the online portal. All phone queries have been handled professionally and promptly; with friendly helpful staff, happy to be of help. Can't recommend MPM highly enough.
Ian Elliott
Ian Elliott
00:10 19 Aug 21
Brilliant customer service and communication. We always know just where we are with payments and who is being paid. They let us know what is left in the plan and from what area of the plan. They pay promptly and are trustworthy.

Learn more about the MPM Community

What is NDIS Plan Management?

Some people think plan managers just pay invoices. Not us. We work with you to maximise the benefits of your NDIS plan so you can live your best life.

Manage Providers

My Plan Manager sorts out the admin with your providers, so you don’t have to.

Process Payments

We receive invoices and pay them for you so you can save hours every week on dreaded admin.

Handle Your Finances

We help you manage your budget, keep track of your funds and take care of the required financial reporting for you.

The Choice is Yours

A plan manager gives you total control over your NDIS service providers, unlike agency management, where you are restricted to registered providers.

How Does My Plan Manager Work?

Some things in life are complicated but managing your NDIS funding doesn’t have to be one of them. My Plan Manager helps you get the most out of your plan, at no cost to you. Here’s how it works:

1

Join the NDIS

If you haven’t got one already, you need an NDIS plan that includes Improved Life Choices.

2

Join My Plan Manager

Get set up on the portal and download the app.

3

Notify Your Providers

As soon as you’re set up in our system, you can tell your providers to send their invoices straight to My Plan Manager for processing. It’s that easy.

4

Book a Chat

Once you have joined MPM, book in a free budget chat with our friendly experts .

5

Relax

Have a cuppa while we sort out the rest! You’ll get a text message when we’re about to pay an invoice, so you’re always in the loop.

Why Choose My Plan Manager?

My Plan Manager is one of Australia’s first plan management services. We are also Australia’s largest plan manager, which means our team of experts have the experience and know how to help you get the most out of your NDIS Plan.

Mother smiling at camera with child on her knee

No Cost To You

Our fees are paid for separately by the NDIS and don’t come out of your support budget. They are set by the NDIS, in their official price guide.

Helpful staff member in call centre

Prompt Payment

MPM pays the majority of invoices within 3 working days of receipt, ensuring your budgets are up to date, your service providers are paid promptly and there is less hassle for you.

Freedom of Choice

With My Plan Manager, you can choose the support you want from any service provider – not just NDIS-registered providers.Man smiling in the street

Mother and son play with tablet device together

Up to Date Budget Tracking

Your budget balances are automatically updated once invoices are paid, so you will always know how much you have spent and how much is left in your budget. You can view your budget at any time using our secure portal, app, or by getting in touch with us

Father and daughter placing heads together laughing

Safety & Security

Our team keeps an eye on your wellbeing and your budget, making sure your private information is always secure. We check for unusual spending out of your plan and reach out if we have not heard from you recently.

Father smiling holding happy son on playground

A Commitment to Improvement

We will never stop working on making our service better. By listening to what our clients and their service providers say we remain the Plan Manager of choice for more Australians.

Are You a Provider?

Learn More About Working With Us

Easy to use Online Portal

Securely log in to manage one or multiple NDIS plans. Keep track of budgets, update information and connect with your team. Submit and review invoices and feel assured they are safely stored in case you are selected for an audit.

Close up of the MPM Client portal displayed on a tablet

On The Go With Our Mobile App

Push Notifications

Review new invoices instantly, we let you know right away of any new submissions.

Pay Now

Generate a virtual credit card to pay for services on the spot – no money out of your pocket.

Manage Multiple Accounts

One user with one login can now manage multiple NDIS participants. Switch easily between plan views.

Invoice Status Icons

Easy to read status icons clearly indicate the current status of submitted invoices

My Plan Manager: NDIS Plan Management