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Take the stress out of the NDIS
My Plan Manager helps you maximise your NDIS plan, so you can focus on what matters most.
What is NDIS Plan Management?
Why Choose My Plan Manager?
How Does My Plan Manager Work?
Community
The My Plan Manager Community
Learn more about the MPM community, explore stories and join the discussion over at our blog.
My Plan Manager launches Kinora to help NDIS participants connect
At My Plan Manager, we know that your support network is everything. We’re proud to be...
Make sure the NDIS works for your child
At MPM, many of our clients are parents caring for children on the NDIS. That’s why...
Truth vs perception and judgement
By Lani Jacobs This article is part of My Plan Manager's guest blogger series. We...
Getting out: apps that help you plan an accessible day out
Did you know there are apps available to assist you in planning a worry-free...
Keeping your details secure
By Sean Colyer | Head of Product @ MPM My Plan Manager is leading the way with the...
COVID-19 vaccine roll-out
The federal government has announced the COVID-19 vaccine will be rolled out from...
Resources
Helpful resources for anyone on the NDIS
Interesting articles and handy guides to help anyone maximise the potential of their NDIS plan.
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What Our Clients Are Saying:
- “Submitted invoices are always paid very quickly…”
- “Highly recommend. Great customer service…”
- “It is so easy with My Plan Manager…”
“Submitted invoices are always paid very quickly a few days after the claims are submitted. The portal and mobile apps are very user-friendly and very easy to navigate. The process of making claims is very smooth. I would highly recommend.”
JORDAN
Sydney, NSW
“Highly recommend. Great customer service which is absolutely vital. Thank you”
ROBYN
Brisbane, QLD
“We have been with My Plan Manager for over 2 years to help me navigate my son’s NDIS plan. It is so easy with My Plan Manager – great communication, invoices paid on time, easily accessible, just a wonderful service. I am completely at ease knowing they are overseeing the plan. Highly recommend.”
JOANNE
Melbourne, VIC
Learn more about the MPM Community
What is NDIS Plan Management?
Some people think plan managers just pay invoices. Not us. We work with you to maximise the benefits of your NDIS plan so you can live your best life.
Manage Providers
My Plan Manager sorts out the admin with your providers, so you don’t have to.
Process Payments
We receive invoices and pay them for you so you can save hours every week on dreaded admin.
Handle Your Finances
We help you manage your budget, keep track of your funds and take care of the required financial reporting for you.
The Choice is Yours
A plan manager gives you total control over your NDIS service providers, unlike agency management, where you are restricted to registered providers.
How Does My Plan Manager Work?
Some things in life are complicated but managing your NDIS funding doesn’t have to be one of them. My Plan Manager helps you get the most out of your plan, at no cost to you. Here’s how it works:
1
Join the NDIS
If you haven’t got one already, you need an NDIS plan that includes Improved Life Choices.
2
Join My Plan Manager
3
Notify Your Providers
As soon as you’re set up in our system, you can tell your providers to send their invoices straight to My Plan Manager for processing. It’s that easy.
4
Book a Chat
Once you have joined MPM, book in a free budget chat with our friendly experts .
5
Relax
Have a cuppa while we sort out the rest! You’ll get a text message when we’re about to pay an invoice, so you’re always in the loop.
Why Choose My Plan Manager?
My Plan Manager is one of Australia’s first plan management services. We are also Australia’s largest plan manager, which means our team of experts have the experience and know how to help you get the most out of your NDIS Plan.
No Cost To You
Our fees are paid for separately by the NDIS and don’t come out of your support budget. They are set by the NDIS, in their official price guide.
Prompt Payment
MPM pays the majority of invoices within 3 working days of receipt, ensuring your budgets are up to date, your service providers are paid promptly and there is less hassle for you.
Freedom of Choice
With My Plan Manager, you can choose the support you want from any service provider – not just NDIS-registered providers.
Up to Date Budget Tracking
Your budget balances are automatically updated once invoices are paid, so you will always know how much you have spent and how much is left in your budget. You can view your budget at any time using our secure portal, app, or by getting in touch with us
Safety & Security
Our team keeps an eye on your wellbeing and your budget, making sure your private information is always secure. We check for unusual spending out of your plan and reach out if we have not heard from you recently.
A Commitment to Improvement
We will never stop working on making our service better. By listening to what our clients and their service providers say we remain the Plan Manager of choice for more Australians.
Are You a Provider?
Learn More About Working With Us
Easy to use Online Portal
Securely log in to manage one or multiple NDIS plans. Keep track of budgets, update information and connect with your team. Submit and review invoices and feel assured they are safely stored in case you are selected for an audit.
On The Go With Our Mobile App
Push Notifications
Review new invoices instantly, we let you know right away of any new submissions.
Pay Now
Generate a virtual credit card to pay for services on the spot – no money out of your pocket.
Manage Multiple Accounts
One user with one login can now manage multiple NDIS participants. Switch easily between plan views.
Invoice Status Icons
Easy to read status icons clearly indicate the current status of submitted invoices
