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My Plan Manager helps you maximise your NDIS plan, so you can focus on what matters most.

A diverse range of happy clients from the My Plan Manager Community

What is NDIS Plan Management?

Why Choose My Plan Manager?

How Does My Plan Manager Work?

Community

The My Plan Manager Community

Learn more about the MPM community, and explore stories over at our blog.

Resources

Helpful resources for anyone on the NDIS

Interesting articles and handy guides to help anyone maximise the potential of their NDIS plan.

What Our Clients Are Saying:

“Submitted invoices are always paid very quickly a few days after the claims are submitted. The portal and mobile apps are very user-friendly and very easy to navigate. The process of making claims is very smooth. I would highly recommend.”

JORDAN
Sydney, NSW

Highly recommend. Great customer service which is absolutely vital. Thank you”

ROBYN
Brisbane, QLD

“We have been with My Plan Manager for over 2 years to help me navigate my son’s NDIS plan. It is so easy with My Plan Manager – great communication, invoices paid on time, easily accessible, just a wonderful service. I am completely at ease knowing they are overseeing the plan. Highly recommend.”

JOANNE
Melbourne, VIC

My Plan Manager
4.7
Based on 115 reviews
Darin Allan
Darin Allan
01:34 06 Jul 21
The very first time I logged in I was asked to rate, I didn't even get a chance to look around lol, so not wanting to give a negative review I just chose 5 stars, when I've had a good look around I might need to adjust the rating, it does have nice colours though so that's a bonus lmao. I'm sure it's fine!
Chris Brayley
Chris Brayley
01:52 10 Jun 21
The process of dealing with and using this service very effortless. They do provide you or the terminology information and support. Via the web through the portal and over the phone.Any new to participants looking to use this service make the call, get this line item in your budget.
louise whalley
louise whalley
21:09 18 May 21
MPM are fab at what they do. My invoices are paid in a very timely manner and MPM lets me know they have received my invoices. Unlike other organisations that I deal with. I never have to chase up my payments with MPM. Iwish all my clients had the ease and reliability of service with MPM for them and myself. Thank you MPM
Troy Ranclaud
Troy Ranclaud
08:42 16 May 21
My plan manager are fantastic, never a problem!! They're sympathetic and they really listen to you.. and help you where they can! And the great thing is I don't have to worry!! 😁
Sheree Driver
Sheree Driver
01:25 15 May 21
My plan manager have a quick response with everything. They have demonstrated they have knowledge of current information as they answer all questions. I highly recommend them.
Sarah Jefferyes
Sarah Jefferyes
00:00 14 May 21
Very clear communication in emails. When payments reach my account, they always include the reference number that's attached to the particular invoice that I send. It sounds small but it makes life much easier on my end, and my plan manager are the only plan managers I currently go through that do this (I have multiple clients, each with their own plan manager)

Learn more about the MPM Community

What is NDIS Plan Management?

Some people think plan managers just pay invoices. Not us. We work with you to maximise the benefits of your NDIS plan so you can live your best life.

Manage Providers

My Plan Manager sorts out the admin with your providers, so you don’t have to.

Process Payments

We receive invoices and pay them for you so you can save hours every week on dreaded admin.

Handle Your Finances

We help you manage your budget, keep track of your funds and take care of the required financial reporting for you.

The Choice is Yours

A plan manager gives you total control over your NDIS service providers, unlike agency management, where you are restricted to registered providers.

How Does My Plan Manager Work?

Some things in life are complicated but managing your NDIS funding doesn’t have to be one of them. My Plan Manager helps you get the most out of your plan, at no cost to you. Here’s how it works:

1

Join the NDIS

If you haven’t got one already, you need an NDIS plan that includes Improved Life Choices.

2

Join My Plan Manager

Get set up on the portal and download the app.

3

Notify Your Providers

As soon as you’re set up in our system, you can tell your providers to send their invoices straight to My Plan Manager for processing. It’s that easy.

4

Book a Chat

Once you have joined MPM, book in a free budget chat with our friendly experts .

5

Relax

Have a cuppa while we sort out the rest! You’ll get a text message when we’re about to pay an invoice, so you’re always in the loop.

Why Choose My Plan Manager?

My Plan Manager is one of Australia’s first plan management services. We are also Australia’s largest plan manager, which means our team of experts have the experience and know how to help you get the most out of your NDIS Plan.

Mother smiling at camera with child on her knee

No Cost To You

Our fees are paid for separately by the NDIS and don’t come out of your support budget. They are set by the NDIS, in their official price guide.

Helpful staff member in call centre

Prompt Payment

MPM pays the majority of invoices within 3 working days of receipt, ensuring your budgets are up to date, your service providers are paid promptly and there is less hassle for you.

Freedom of Choice

With My Plan Manager, you can choose the support you want from any service provider – not just NDIS-registered providers.Man smiling in the street

Mother and son play with tablet device together

Up to Date Budget Tracking

Your budget balances are automatically updated once invoices are paid, so you will always know how much you have spent and how much is left in your budget. You can view your budget at any time using our secure portal, app, or by getting in touch with us

Father and daughter placing heads together laughing

Safety & Security

Our team keeps an eye on your wellbeing and your budget, making sure your private information is always secure. We check for unusual spending out of your plan and reach out if we have not heard from you recently.

Father smiling holding happy son on playground

A Commitment to Improvement

We will never stop working on making our service better. By listening to what our clients and their service providers say we remain the Plan Manager of choice for more Australians.

Are You a Provider?

Learn More About Working With Us

Easy to use Online Portal

Securely log in to manage one or multiple NDIS plans. Keep track of budgets, update information and connect with your team. Submit and review invoices and feel assured they are safely stored in case you are selected for an audit.

Close up of the MPM Client portal displayed on a tablet

On The Go With Our Mobile App

Push Notifications

Review new invoices instantly, we let you know right away of any new submissions.

Pay Now

Generate a virtual credit card to pay for services on the spot – no money out of your pocket.

Manage Multiple Accounts

One user with one login can now manage multiple NDIS participants. Switch easily between plan views.

Invoice Status Icons

Easy to read status icons clearly indicate the current status of submitted invoices

My Plan Manager: NDIS Plan Management