Supporting NDIS providers to support people with disability

NDIS providers (like you!) are carefully chosen by participants to support them to achieve their goals. You’re important to our mutual clients, which means you’re important to us too.

With My Plan Manager – the nation’s first NDIS plan manager – on their team, our clients benefit from best-in-class expertise and innovative tools designed to make their NDIS journey seamless. So, it stands to reason that everything we bring to the table will benefit you too. After all, that’s what teamwork is all about!

A woman and a girl are playing with colorful building blocks, smiling and engaged in the activity

Australia’s largest and leading NDIS plan manager

A woman with curly hair smiles while holding a mug, engaging in conversation with a man in a casual office setting

We’re proud of our heritage. Our founder developed the concept of plan management to support people with disability to manage their NDIS funding – and by creating My Plan Manager, we’ve turned that dream into a reality for tens of thousands of participants across the country.


As Australia’s largest and leading plan manager, we’ll work with you to navigate the NDIS claims process, pay your invoices promptly, and keep you in the loop about NDIS news and updates.

There are many reasons why almost 50,000 NDIS participants have chosen us as their plan management provider – and the way we work with our national network of 60,000+ providers is just one of them!

When you benefit, our clients benefit too

Your field is your strength, and plan management is ours – together, we can support our mutual clients to live their best lives.

 
When we share a client, you’ll get the benefits of collaborating with the industry-leading NDIS plan manager:

<h3>NDIS navigation</h3>

NDIS navigation

Unsure about invoicing for supports and services? Have a question about the NDIS Pricing Arrangements and Price Limits? Our dedicated provider services team is here to help you navigate the NDIS claims process.

<h3>Effortless administration</h3>

Effortless administration

Our custom-built provider portal is an unrivalled tool for creating, submitting and tracking your invoices. It can go wherever you do, and it doesn’t require a password (it offers single-use code log in instead) – that’s one less thing to worry about!

<h3>Prompt payment</h3>

Prompt payment

Our innovative tech sees your claims checked and sent to the National Disability Insurance Agency in less than two days, so we can get payment to you promptly.

<h3>Helpful information</h3>

Helpful information

We source the latest disability sector news, dissect NDIS updates, and gather tips and tricks from support coordinators and providers – then we bundle it all up in our free bi-monthly Insider e-newsletter for providers.

Provider portal

A smiling person with dreadlocks sits at a table with a laptop and a drink, in a cozy indoor setting
Trusted by thousands of NDIS providers across the country, My Plan Manager’s custom-built provider portal is the better way to create, send and track NDIS claims.

Invoice tracker

A close-up of an invoice document on a dark background, featuring sections for invoice number, date, amount due, and payment method

My Plan Manager's invoice tracker is a simple and efficient tool to help you check the status of your invoices as they progress from submission to payment.

 

It not only provides greater visibility of the progress of your invoices, but also saves time by removing the need for you to log in to our provider portal or call us to follow up on claims. Don’t worry, we’ll still contact you if we need your help with an invoice, and you can still get in touch with us too, if you need to.

 

Status information is usually available 24 hours after you submit a claim.

Resources for NDIS providers

Browse our collection of resources for NDIS providers. From our NDIS funding explained resource to our invoice template, there’s something helpful for everyone.

Have a question?

A woman in a green shirt is sitting at a desk, talking on the phone while writing in a notebook, with a laptop in front of her

We’re here to help! Call My Plan Manager on 1800 958 018 from 8am-6pm (SA time), Monday to Friday.

FAQs for NDIS providers

FAQs for NDIS providers

You may also like...

  • What are NDIS goals (and why do you need them)?

    What are NDIS goals (and why do you need them)?

    NDIS goals are statements about skills you want to develop, things you want to learn, and what you want to achieve in life. Importantly, they're linked to funding and supports.
  • The shift to I-CAN assessments and what that means for you

    The shift to I-CAN assessments and what that means for you

    From April 2027, the I-CAN assessment is expected to become part of the planning process for all NDIS participants over the age of 16. Here's what it involves.
  • Set NDIS goals with greater SCOPE

    Set NDIS goals with greater SCOPE

    Introducing you to SCOPE – a simple way to think about your NDIS goals and make sure they're working for you.
  • Exploring NDIS funding for community participation

    Exploring NDIS funding for community participation

    "Assistance with social, economic and community participation” funding – which sits in the Core Supports budget – plays an important role in many NDIS plans.