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How to apply for the NDIS

Let us explain the NDIS application process so that you can apply in a few simple steps. Here is how it works:

Check your eligibility

Before you apply for the NDIS, it’s important to first check if you are eligible.

The NDIS has an Eligibility Checklist to help you do this.

It will ask you questions like:

  • Your age
  • Residency status
  • If you require support or special equipment due to a disability
  • If you need support now to reduce your needs in the future

If you find that you may be eligible to apply, the next step is to make an NDIS access request for the National Disability Insurance Agency (NDIA) to review.

Make an NDIS access request

You can either fill out an Access Request Form and send it to the NDIA via email, post or lodge in person at one of their offices


You can make a Verbal Access Request by calling the NDIA on 1800 800 110.

As part of the Access Request, you will be asked to:

  • Confirm your identity and/or the identity of a person who has authority to act on your behalf
  • Complete the eligibility questions above to see if you meet the NDIS access requirements
  • Complete questions about providing consent to enter the NDIS as a participant AND seeking information from third parties i.e. consent for your provider to provide information about the supports you currently access to the NDIS

You may need to provide evidence of your disability along with your Access Request. This includes information on what your disability is and how it impacts your life.

Here’s more information on providing evidence.

Applying can be overwhelming and there is help available. Check out our article on who can help with applying for the NDIS.

Wait to hear back from the NDIA

Once you have made an Access Request, the NDIA will let you know if you have been accepted into the NDIS or not. They may ask for more information first.

The time it takes for the NDIA to make this decision can vary, but you should get an answer within 21 business days (about a month).

Get ready for your planning meeting

If your NDIS application is accepted, the NDIA will get in touch to set up a planning meeting to discuss your needs. It’s a good idea to get organised before you have this meeting.   

Read our tips on preparing for your planning meeting.


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My Plan Manager acknowledges the objectives of the United Nations Convention on the Rights of Persons with Disabilities.

My Plan Manager acknowledges the Traditional Owners of Country throughout Australia, and their continuing connection to land, sea and community. We pay our respects to them and their cultures, and to Elders both past and present.
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