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We’re on hand to support our clients in areas of Australia affected by Tropical Cyclone Alfred. Call 000 if there’s an immediate threat to your safety or the safety of those around you. For urgent NDIS supports, call 1800 800 110. NDIS supports can be approved over the phone in some circumstances. You – or you support coordinator or NDIA contact – can also call us on 1800 861 272.

Category: Plan management

March 2, 2025
How do NDIS claims and reimbursements work?

Recoup out-of-pocket expenses where possible to keep your money where it belongs: in your wallet.

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March 2, 2025
NDIS eligibility reassessments explained

Eligibility reassessments are a regular fixture in the NDIS. So, what’s the go? Well buckle in – we’ve got you covered!

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December 12, 2024
10 years. 10 clients. 10 stories.

As we wrap up our 10th year of service in the NDIS, we want to shine a light on those who’ve made it all possible – our incredible clients and the wider disability community.

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December 12, 2024
Meet Jasmine

Jasmine is a caring person who’s taking steps towards her future. She volunteers as a barista, helps tutor her younger siblings and assists her mum Katrina.

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September 30, 2024
Payment delays: what's the go?

The NDIA has announced it's taking extra time to check some claims, but there are things you can do to help your invoices get through the queue.

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September 3, 2024
Five 'extra' fees in the NDIS

Here's a list of the top five ‘extra’ fees that can be charged by operators in the NDIS.

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April 2, 2024
Knowledge is power: what you need to know up front to get the most out of your NDIS plan

We’ve gathered the information you need to know from the beginning of your NDIS journey, so you can get the most out of your NDIS plan.

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March 5, 2024
The inside scoop on NDIS funding for consumables

Most people know the National Disability Insurance Scheme (NDIS) funds services like support work and allied health therapies, but did you know it can also cover the cost of assistive […]

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February 12, 2024
Unfair pricing in the NDIS

Are you a National Disability Insurance Scheme (NDIS) participant? Have you ever been given a quote for a disability product or service and wondered if the pricing is higher, simply […]

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NDIS provider number: 405 000 1826

My Plan Manager acknowledges the objectives of the United Nations Convention on the Rights of Persons with Disabilities.

My Plan Manager acknowledges the Traditional Owners of Country throughout Australia, and their continuing connection to land, sea and community. We pay our respects to them and their cultures, and to Elders both past and present.
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