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10 years. 10 clients. 10 stories.

Three portrait shots of people against a My Plan Manager 10th anniversary-themed backdrop.

10 years. Time flies!

In 2014 – while working at the National Disability Insurance Agency – our founder, Claire Wittwer-Smith, created the concept of National Disability Insurance Scheme (NDIS) plan management, and brought the service to life.

With a background in special education and disability policy, she saw the newly-launched NDIS had the potential to transform Australia’s disability landscape by supporting people to self-determine their hopes and plans for the future.

With the advent of the Scheme, people with disability had more choice and control over the supports and services they accessed, and the freedom to map their own paths towards the lives of their choosing.

But… the NDIS was also complex, and participants needed support to get to grips with the new world of funding – and what it meant for them.

And so, My Plan Manager was born.

A decade in the game has made us reflect on our journey – and those who’ve been there from the start, as well as those who’ve joined us along the way. As we wrap up our 10th year of service in the NDIS, we want to shine a light on those who’ve made it all possible – our incredible clients and the wider disability community – and thank you for inviting us into your lives.

We hope you enjoy these 10 client stories every bit as much as we do!

Alan

Linda

Dominic

Charlotte

Ben

Lori

Joseph and Ben

Hayley

Wil

Jasmine

Featured: My Community

10 years. 10 clients. 10 stories.

As we wrap up our 10th year of service in the NDIS, we want to shine a light on those who’ve made it all possible – our incredible clients and the wider disability community.

Meet Jasmine

Jasmine is a caring person who’s taking steps towards her future. She volunteers as a barista, helps tutor her younger siblings and assists her mum Katrina.

Meet Wil

Wil’s a ‘soccerholic’ who’s turned sport into a career.
Featured: My Resources

NDIS plan ending with funding left over?

Managing your funding can feel a bit tricky – especially when trying to use it wisely. We explain what to do if your plan is ending with funding left over. 

The price of support

There's a new raft of NDIS pricing rules and we've netted all the need-to-know information to help you stay afloat.

Want to stay in control of your NDIS funding? Get a plan manager

No fuss, lots of security, and the burden of paperwork lifted from your shoulders - all while having control of your NDIS journey. That’s what plan management is all about.

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NDIS plan ending with funding left over?

Managing your funding can feel a bit tricky – especially when trying to use it wisely. We explain what to do if your plan is ending with funding left over. 
A close-up of a person in a scarf and a jacket.

The price of support

There's a new raft of NDIS pricing rules and we've netted all the need-to-know information to help you stay afloat.

Want to stay in control of your NDIS funding? Get a plan manager

No fuss, lots of security, and the burden of paperwork lifted from your shoulders - all while having control of your NDIS journey. That’s what plan management is all about.
Two women sitting at a desk looking at a piece of paper with graphs on it.

NDIS provider registration – the current state of play

Currently there are three categories of providers earmarked for mandatory registration which is expected to start no earlier than 1 July 2025.
View all resources

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NDIS provider number: 405 000 1826

My Plan Manager acknowledges the objectives of the United Nations Convention on the Rights of Persons with Disabilities.

My Plan Manager acknowledges the Traditional Owners of Country throughout Australia, and their continuing connection to land, sea and community. We pay our respects to them and their cultures, and to Elders both past and present.
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