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Heads up! Our client portal (web and app), as well as our provider portal, will be undergoing maintenance from 7.30pm Friday 31 January 2025 until late afternoon on Saturday 1 February 2025.   
Thanks for your understanding. 

Supporting NDIS providers to support people with disability

NDIS providers (like you!) are carefully chosen by participants to support them to achieve their goals. You’re important to our mutual clients, which means you’re important to us too.

With My Plan Manager – the nation’s first NDIS plan manager – on their team, our clients benefit from best-in-class expertise and innovative tools designed to make their NDIS journey seamless. So, it stands to reason that everything we bring to the table will benefit you too. After all, that’s what teamwork is all about!

Australia’s largest and leading NDIS plan manager

We’re proud of our heritage. Our founder developed the concept of plan management to support people with disability to manage their NDIS funding – and by creating My Plan Manager, we’ve turned that dream into a reality for tens of thousands of participants across the country.


As Australia’s largest and leading plan manager, we’ll work with you to navigate the NDIS claims process, pay your invoices promptly, and keep you in the loop about NDIS news and updates.

There are many reasons why almost 50,000 NDIS participants have chosen us as their plan management provider – and the way we work with our national network of 60,000+ providers is just one of them!

When you benefit, our clients benefit too

Your field is your strength, and plan management is ours – together, we can support our mutual clients to live their best lives.
When we share a client, you’ll get the benefits of collaborating with the industry-leading NDIS plan manager:
NDIS navigation
Unsure about invoicing for supports and services? Have a question about the NDIS Pricing Arrangements and Price Limits? Our dedicated provider services team is here to help you navigate the NDIS claims process.
Effortless administration
Our custom-built provider portal is an unrivalled tool for creating, submitting and tracking your invoices. It can go wherever you do, and it doesn’t require a password (it offers single-use code log in instead) – that’s one less thing to worry about!
Prompt payment
Our innovative tech sees your claims checked and sent to the National Disability Insurance Agency in less than two days, so we can get payment to you promptly.
Community of opportunity
Kinora – an online community created by My Plan Manager – is a space where you can share your services and solutions and connect with future clients. Plus, it’s free to join!
Helpful information
We source the latest disability sector news, dissect NDIS updates, and gather tips and tricks from support coordinators and providers – then we bundle it all up in our free bi-monthly Insider e-newsletter for providers.

Provider portal

Trusted by thousands of NDIS providers across the country, My Plan Manager’s custom-built provider portal is the better way to create, send and track NDIS claims.

Invoice tracker

My Plan Manager's invoice tracker is a simple and efficient tool to help you check the status of your invoices as they progress from submission to payment.

It not only provides greater visibility of the progress of your invoices, but also saves time by removing the need for you to log in to our provider portal or call us to follow up on claims. Don’t worry, we’ll still contact you if we need your help with an invoice, and you can still get in touch with us too, if you need to.

Status information is usually available 24 hours after you submit a claim.

Resources for NDIS providers

Browse our collection of resources for NDIS providers. From our NDIS funding explained resource to our invoice template, there’s something helpful for everyone.

Kinora for NDIS providers

Share your services and solutions and grow your NDIS business in a community worth being a part of – Kinora! Sign up to:

  • Profile your NDIS business and showcase your expertise
  • Reach Kinora’s highly engaged community of more than 10,000 members
  • Connect with future clients

Have a question?

We’re here to help! Call My Plan Manager on 1800 861 272 from 8am-6pm (SA time), Monday to Friday.

FAQs for NDIS providers

If we share a mutual client, you can access the provider portal by:

  1. Requesting access
  2. Going to the provider portal
  3. Entering your email address or mobile phone number
  4. Waiting for the email or SMS with your single-use code
  5. Entering the code to complete your log in
There are two easy ways providers can submit claims to My Plan Manager – via the My Plan Manager provider portal or by email.
How to submit a claim
We remain neutral about the providers our clients choose to work with. That means we don’t recommend or refer any NDIS business or sole trader to our clients – choice and control is theirs!
If you’re seeking to share your expertise and services, try joining Kinora, our free online community for people with disability, their supporters, peers, NDIS experts, disability sector professionals and service providers.

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10 years. 10 clients. 10 stories.

As we wrap up our 10th year of service in the NDIS, we want to shine a light on those who’ve made it all possible – our incredible clients and the wider disability community.
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Meet Jasmine

Jasmine is a caring person who’s taking steps towards her future. She volunteers as a barista, helps tutor her younger siblings and assists her mum Katrina.
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Meet Wil

Wil’s a ‘soccerholic’ who’s turned sport into a career.
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Meet Hayley

A pink cat, an astronaut and a centaur. These are a few of the characters in Hayley’s ethereal artwork.
View all resources

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Blog

FAQs
NDIS provider number: 405 000 1826

My Plan Manager acknowledges the objectives of the United Nations Convention on the Rights of Persons with Disabilities.

My Plan Manager acknowledges the Traditional Owners of Country throughout Australia, and their continuing connection to land, sea and community. We pay our respects to them and their cultures, and to Elders both past and present.
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