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We’re on hand to support our clients in areas of Australia affected by Tropical Cyclone Alfred. Call 000 if there’s an immediate threat to your safety or the safety of those around you. For urgent NDIS supports, call 1800 800 110. NDIS supports can be approved over the phone in some circumstances. You – or you support coordinator or NDIA contact – can also call us on 1800 861 272.

Join Australia’s
leading NDIS
plan manager

Just have your NDIS number and your plan close at hand and you're ready to JOIN TODAY!

We’ll take the stress out of the NDIS so you get more out of your plan

Invoices paid
promptly
Your choice
of providers
We’re
Australia-wide
It costs
you nothing

Why choose My Plan Manager?

My Plan Manager was one of the first plan management services in Australia. Today, we are Australia’s largest plan manager, which means our experts have the experience and know-how to help you get the most out of your NDIS plan.
Up-to-date budget tracking
Your budget balances are automatically updated once invoices are paid, so you will always know how much you have spent and how much is left in your budget. You can view your budget at any time using our secure client portal and mobile app, or by getting in touch with us.
Easy-to-use online portal
Securely log in to manage one or multiple NDIS plans. Keep track of budgets, update information and connect with your team. Submit and review invoices and feel assured they are safely stored in case you are selected for an audit.
Freedom of choice
With My Plan Manager, you can choose the support you want from any service provider – not just NDIS-registered providers.

What our NDIS Plan Manager clients are saying:

“Submitted invoices are always paid very quickly…”
“Highly recommend. Great customer service…”
“It is so easy with My Plan Manager…”
“Submitted invoices are always paid very quickly a few days after the claims are submitted. The portal and mobile apps are very user-friendly and very easy to navigate. The process of making claims is very smooth. I would highly recommend.”
JORDAN
Sydney, NSW
“Highly recommend. Great customer service which is absolutely vital. Thank you”

ROBYN
Brisbane, NSW
“We have been with My Plan Manager for over 2 years to help me navigate my son’s NDIS plan. It is so easy with My Plan Manager – great communication, invoices paid on time, easily accessible, just a wonderful service. I am completely at ease knowing they are overseeing the plan. Highly recommend.”
JOANNE
Melbourne, VIC

Learn more about the MPM Community

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On the go with our mobile app

SMS Login

Log in with an SMS code sent straight to your phone – no more entering an email address and password! Simply open the app, enter the email address on your account, press ‘send me the code’ and add it when it’s sent.

Track spending

Access real-time information about your budget to track spending and maximise your NDIS plan. You can view support categories, support areas, and auto-generated monthly reports. You can also generate your own reports to track spending.
An image of the My Plan Manager mobile app interface

View claims

Check the details of past and current claims and see copies of invoices.

Add new supports and start new claims on the go

Choose to be reimbursed for invoices you’ve paid, or for providers to be paid for their services.

Get in touch

Contact My Plan Manager by pressing ‘click-to-call’ or requesting a call back.

Choice and control

Our mission is to create an inclusive Australia where everyone has the opportunity to reach their full potential. For people with disabilities, this means having access to the widest choice of NDIS providers to suit your needs, and complete control over your budget and finances.
92% of people who move to My Plan Manager stay with My Plan Manager.

What is NDIS plan management?

Some people think plan managers just pay invoices. Not us. We work to maximise the benefits of your NDIS plan so you can live your best life.
Provider Management
Let us do the juggling. We can work directly with all your NDIS providers to ensure payments and invoice processing are seamless. Our online portal and mobile app make it easy to keep track of your budget.
Invoice Processing
Let’s be frank. Paying invoices probably isn’t your idea of fun, but the good news is — we love it. My Plan Manager receives invoices from your providers and pays them directly on your behalf. It’s fast, easy, and best of all, you don’t have to do it.
Claim Lodgement
If logging into the Government’s NDIS portal doesn’t fill you with joy, help is at hand. My Plan Manager lodges your claims for you so you can spend your time doing something that makes you feel good instead.
Budget Management
Get the most out of your NDIS budget. We are here to help you manage your spending and make sure you are getting the best possible value. Don’t risk under or overspending. Our experts are here to support and guide you.
Your choice of providers
If you are currently NDIS agency managed, you are restricted to using only NDIS registered providers. We give you the choice of any provider, so you can choose the best care and services for you and your budget
It costs you nothing
Plan management fees do not come out of your support budget. They are calculated in addition to your care needs and paid for separately by the NDIS. This means that there is no out of pocket cost to you.

Our values

At My Plan Manager, we have a strong commitment to our values. These are values that we aspire to reflect in our actions as a business and as individuals. We are passionately dedicated to being:

Kind

Genuine

Innovative

Inclusive

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FAQs
NDIS provider number: 405 000 1826

My Plan Manager acknowledges the objectives of the United Nations Convention on the Rights of Persons with Disabilities.

My Plan Manager acknowledges the Traditional Owners of Country throughout Australia, and their continuing connection to land, sea and community. We pay our respects to them and their cultures, and to Elders both past and present.
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