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Switching to My Plan Manager is as simple as 1, 2, switch!

Every NDIS participant has the right to exercise choice and control over the supports, services and providers in their life – and if they aren’t working for you, you have every right to change.

The great news is, you can switch to My Plan Manager at any time during your plan, at no out-of-pocket cost to you. Here’s how:


Contact us to
make the switch

Call our ‘Welcome’ Team
on 1800 934 170 or click
to join online


Advise your
current plan

Notify your plan
manager of the change
using the content on
this form.

92% of people who switch to My Plan Manager stay with My Plan Manager

We’ll take the stress out of the NDIS, so you get more out of your plan

Invoices paid
within three days

Your choice
of providers


It costs
you nothing

Why choose My Plan Manager?

My Plan Manager was one of the first plan management services in Australia. Today, we are Australia’s largest plan manager, which means our experts have the experience and know-how to help you get the most out of your NDIS plan.

Up-to-date budget tracking

Your budget balances are automatically updated once invoices are paid, so you will always know how much you have spent and how much is left in your budget. You can view your budget at any time using our secure client portal and mobile app, or by getting in touch with us.

Easy-to-use online portal

Securely log in to manage one or multiple NDIS plans. Keep track of budgets, update information and connect with your team. Submit and review invoices and feel assured they are safely stored in case you are selected for an audit.

Freedom of choice

With My Plan Manager, you can choose the support you want from any service provider – not just NDIS-registered providers.

What our clients are saying

My Plan Manager
Based on 259 reviews
Rebecca J Sharp
Rebecca J Sharp
05:20 26 Jun 22
Always there with issues that could come up. I would also include the easy communication I get with My Plan Manager they are an excellent platform for participants like myself on NDIS, Thank you for your service I have with you, sincerely Rebecca Janet Sharp
Robie Mangubat
Robie Mangubat
00:12 24 Jun 22
Great service. So genuinely caring and helpful any time I have contacted. Love the ease of using the app - especially taking a pic of receipts and sending through claims for reimbursement - So easy!
Phil Crossie
Phil Crossie
09:13 23 Jun 22
I Have 3 Plans for my adult Disabled Children and would recommend without hesitation MY Plan Manager for your NDIS Plan. It is easy to use and you can get the Support People You want for your NDIS Client who is totally committed to perform services, Transport and Capacity Building needs for my Children.The payment and Reporting systems are efficient and simple to understand and provide quick payment to your suppliers once established.
Natalie Myers
Natalie Myers
06:25 23 Jun 22
My plan manger provide fantastic customer service. When you call with a question the staff give me an answer straight away and nothing is too much trouble. Also the payment of invoices is streamlined and prompt. I would highly recommend them as a planner manager.
Julie Hines
Julie Hines
00:02 22 Jun 22
As a disability support worker i am always hearing positive feedback from my Plan Manager clientsI would highly recommend them to work for and receive care support fromJulie
B Buinoud
B Buinoud
04:51 20 Jun 22
A very friendly professional team, very quick to process my accounts. My Plan Manager instilled trust and value as a client like no other service I have had.

What is NDIS plan management?

Some people think NDIS plan managers just pay invoices. Not us. We work with you to maximise the benefits of your NDIS plan so you can live your best life.

An NDIS plan manager helps you to maximise your plan and saves you time by dealing with your providers, managing your budget, paying your invoices, and giving independent guidance.

Provider management

Let us do the juggling. We can work directly with all your NDIS providers to ensure payments and invoice processing are seamless. Our online portal and mobile app make it easy to keep track of your budget.

Invoice processing

Let’s be frank. Paying invoices probably isn’t your idea of fun. But, the good news is — we love it! My Plan Manager receives invoices from your providers and pays them directly on your behalf. It’s fast, easy, and best of all, you don’t have to do it.

Claim lodgement

If logging into the Government’s NDIS portal doesn’t fill you with joy, help is at hand. My Plan Manager lodges your claims for you so you can spend your time doing something that makes you feel good instead.

Budget management

Get the most out of your NDIS budget. We are here to help you manage your spending and make sure you are getting the best possible value. Don’t risk under or overspending. Our experts are here to support and guide you.

Your choice of providers

If you are currently Agency managed, you are restricted to using only NDIS registered providers. We give you the choice of any provider, so you can choose the best care and services for you and your budget.

It costs you nothing

Plan management fees do not come out of your support budget. They are calculated in addition to your care needs and paid for separately by the NDIS. This means that there is no out of pocket cost to you.

Choice and control

Our mission is to create an inclusive Australia where everyone has the opportunity to reach their full potential. For people with disabilities, this means having access to the widest choice of NDIS providers to suit your needs, and complete control over your budget and finances.

Call to switch
1800 934 170
Join online

Our values

At My Plan Manager, we have a strong commitment to our values. These are values that we aspire to reflect in our actions as a business and as individuals. We are passionately dedicated to being:





My Plan Manager: NDIS Plan Management