1800 861 272
Contact us
Join now
We’re on hand to support our clients in areas of Australia affected by Tropical Cyclone Alfred. Call 000 if there’s an immediate threat to your safety or the safety of those around you. For urgent NDIS supports, call 1800 800 110. NDIS supports can be approved over the phone in some circumstances. You – or you support coordinator or NDIA contact – can also call us on 1800 861 272.

10 years. 10 clients. 10 stories.

Three portrait shots of people against a My Plan Manager 10th anniversary-themed backdrop.

10 years. Time flies!

In 2014 – while working at the National Disability Insurance Agency – our founder, Claire Wittwer-Smith, created the concept of National Disability Insurance Scheme (NDIS) plan management, and brought the service to life.

With a background in special education and disability policy, she saw the newly-launched NDIS had the potential to transform Australia’s disability landscape by supporting people to self-determine their hopes and plans for the future.

With the advent of the Scheme, people with disability had more choice and control over the supports and services they accessed, and the freedom to map their own paths towards the lives of their choosing.

But… the NDIS was also complex, and participants needed support to get to grips with the new world of funding – and what it meant for them.

And so, My Plan Manager was born.

A decade in the game has made us reflect on our journey – and those who’ve been there from the start, as well as those who’ve joined us along the way. As we wrap up our 10th year of service in the NDIS, we want to shine a light on those who’ve made it all possible – our incredible clients and the wider disability community – and thank you for inviting us into your lives.

We hope you enjoy these 10 client stories every bit as much as we do!

Alan

Linda

Dominic

Charlotte

Ben

Lori

Joseph and Ben

Hayley

Wil

Jasmine

Featured: My Community

10 years. 10 clients. 10 stories.

As we wrap up our 10th year of service in the NDIS, we want to shine a light on those who’ve made it all possible – our incredible clients and the wider disability community.

Meet Jasmine

Jasmine is a caring person who’s taking steps towards her future. She volunteers as a barista, helps tutor her younger siblings and assists her mum Katrina.

Meet Wil

Wil’s a ‘soccerholic’ who’s turned sport into a career.
Featured: My Resources

Everything you need to know about NDIS payment integrity audits

Conducted by the NDIA, payment integrity audits scrutinise claims and make providers accountable for the invoices they submit.

Five quick tips for NDIS invoicing

To help your claims make their way through the queue as quickly as possible, here are five quick tips for compiling quality invoices.

NDIS funding running low? Act quickly

Sometimes unexpected expenses arise and your budget takes a hit. Here's what to do if this happens to you.

You may also like...

A casual dressed man at a desk on a phone call in front of a laptop.

Everything you need to know about NDIS payment integrity audits

Conducted by the NDIA, payment integrity audits scrutinise claims and make providers accountable for the invoices they submit.
A street sign that reads 'Have you paid?'

Five quick tips for NDIS invoicing

To help your claims make their way through the queue as quickly as possible, here are five quick tips for compiling quality invoices.

NDIS funding running low? Act quickly

Sometimes unexpected expenses arise and your budget takes a hit. Here's what to do if this happens to you.
A person with disability sitting at a desk in front of a laptop using a digital writing pad.

Your options if your NDIS access request is rejected

What happens if your NDIS access decision doesn’t go your way? We explore next steps and options.
View all resources

Subscribe

Stay up to date with the latest information, updates and NDIS news. Sign up to our e-news today.
For disability sector participants, supporters and advocates.
Subscribe now
For service providers, intermediaries and industry partners.
Subscribe now
NDIS provider number: 405 000 1826

My Plan Manager acknowledges the objectives of the United Nations Convention on the Rights of Persons with Disabilities.

My Plan Manager acknowledges the Traditional Owners of Country throughout Australia, and their continuing connection to land, sea and community. We pay our respects to them and their cultures, and to Elders both past and present.
© My Plan Manager 2024 | Privacy & Dignity | Terms of Use
arrow-right linkedin facebook pinterest youtube rss twitter instagram facebook-blank rss-blank linkedin-blank pinterest youtube twitter instagram