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Australia’s largest and leading NDIS plan manager
As the pioneer of NDIS plan management, My Plan Manager is dedicated to supporting people with disability to use their funding to achieve the outcomes they’re after.
We’re the largest and most experienced plan management provider in Australia. Think of us as your NDIS ‘un-complicator’.
We offer independent guidance and support to help you navigate the NDIS, manage your budgets, and work with your providers – and we process your claims too.
Our mission
At My Plan Manager, our mission is to create an inclusive Australia where everyone has the opportunity to reach their full potential.
For NDIS participants, that means having control of their funding and access to the widest choice of NDIS providers to suit their needs.
Our role brings with it a responsibility to help improve the lives of our clients – people with disability – and to grow, promote and protect their rights and dignity, and ensure their voices are heard and prioritised in every discussion about them.
It’s a role we take seriously – to us, ‘nothing about you without you’ isn’t just a statement, it’s a pillar of our business and the cornerstone of our relationship with you.
Our story
In 2014, My Plan Manager’s founder created value for Australians with disability by conceptualising plan management and bringing the service to life.
With a background in special education and disability policy, she recognised NDIS participants needed better support to get the most out of their NDIS plans, and best-in-market tools to manage their funding.
While working at the NDIA, she developed the idea of My Plan Manager around her kitchen table, and it’s because of her innovative thinking and passion for inclusivity that plan management is now an option available to every NDIS participant in the country.
Our values
At My Plan Manager, we walk the talk – and that means we live by our values too!
Being ‘kind’, ‘genuine’, ‘innovative’ and ‘inclusive’ isn’t a motherhood statement for us, it’s a way of life. Our values guide our actions, and you’ll see them in practice every time you deal with us.
Kind
Genuine
Innovative
Inclusive
Our market-leading technology
For us, innovation means finding solutions, not barriers, and thinking creatively about possibilities and opportunities to improve the experiences of our clients. My Plan Manager launched the sector’s first client portal and mobile app – enabling clients to track their budgets in real time – and we have a portal for providers too.
Our cloud-based solutions are easy to use and provide great flexibility for clients and providers.
Plus, our technology helps us to protect client data and act quickly if potentially fraudulent conduct or transactions are identified.
Kinora is a free online community created by us for people with disability and their supporters.
In Kinora, you can find your village – a place filled with your peers and embraced by providers who have the NDIS expertise to answer to your questions and deliver the supports you need.
In this safe and inclusive space, you can share experiences and seek advice without judgement.
Kinora offers solutions and pathways for better outcomes, all in a positive environment focused on giving and receiving support.
We can’t create a fair and inclusive Australia on our own, which is why we partner with like-minded businesses and for-purpose organisations around the country to amplify their work.
From inclusive sports to disability arts, and lots in between, you’ll find My Plan Manager in the most unexpected places.
Articles and helpful information
My Plan Manager offers helpful insights and resources for the disability community.
Guides and tips
Articles about how to navigate the NDIS, manage your plan, and make the most of your funding.
Updates and news
Information on the latest NDIS updates, policy changes, and other relevant news.
Expert advice
Insights from NDIS experts on topics such as budgeting, finding service providers, and understanding your rights.
We provide free subscriptions to our e-news too.
Are you a disability sector participant, supporter or advocate?
Joining My Plan Manager means you’ll have Australia’s first, largest and most experienced plan manager on your side. Sounds like a winning team to us!
We were the first provider to offer NDIS plan management services, and we’ve grown to become a nationwide team of experts that’s dedicated to helping people with disability navigate the NDIS and get the most out of life.
Client-centred approach
We prioritise our clients’ dignity, rights and voices in every discussion and decision. Your needs and preferences are at the forefront of our business, and they guide the services we deliver.
Innovative solutions
Innovation is integral to our strategic plan and sets My Plan Manager apart from our peers. Our client-focused technology and expertise bring together data, analytics and reporting to support fraud detection and keep your personal data secure.
Carbon neutral certified
My Plan Manager is carbon neutral certified by Climate Active. Our desire to become carbon neutral originated from our commitment to creating a healthy, sustainable, and inclusive Australia. We embrace opportunities to reduce our impact on the environment so we can operate as sustainably as possible – now and into the future.
Join My Plan Manager today
Looking for a trusted and experienced NDIS plan manager? Make My Plan Manager your choice today!
As Australia’s longest-standing plan management provider, we offer quality expertise and personalised support to help you navigate your NDIS journey with ease.
My Plan Manager acknowledges the objectives of the United Nations Convention on the Rights of Persons with Disabilities.
My Plan Manager acknowledges the Traditional Owners of Country throughout Australia, and their continuing connection to land, sea and community. We pay our respects to them and their cultures, and to Elders both past and present.
