Provider resources
Checklists and templates to help you support your clients.
Provider invoice checklist
What to include on an invoice to get paid quickly, and when and how to send client invoices to My Plan Manager.
My Plan Manager client brochure
If you have clients who are interested in joining My Plan Manager, you might like to pass on this brochure.
Provider blog
Helpful articles and guides for providers.
To be or not to be? A quick guide to supported decision making
The definition of a decision is thinking before you choose to do something. A decision can be as...
Finding freedom: How Alex and his support coordinator grew his NDIS plan to $1.5 million (and discovered his independence along the way)
Support coordinators play a key role in the delivery of the National Disability Insurance Scheme...
Need a second opinion or a quick answer to a funding question? We’re here to help
Even wanted a second option or a quick answer to a clients’ plan question – without waiting in a time-consuming phone queue to the NDIA?
Five of the biggest challenges facing Local Area Coordinators (LACs) today
Ruby – a coach in My Plan Manager’s Kinora community – recently told us about five of the biggest challenges she faced when she worked as a Local Area Coordinator (LAC), and what she did to overcome them.
Your client’s access request to the National Disability Insurance Scheme (NDIS) is successful. What next?
A question that frequently pops up from clients is ‘I’m in the NDIS – what’s next for me’? Here’s a simple explanation if you ever get asked as their service provider.
For service providers: Helping My Plan Manager pay your invoices faster
To avoid payment delays, be sure to include the following information on every invoice you submit to My Plan Manager.
For service providers: What do Local Area Coordinators (LACs) do?
Did you know that Local Area Coordinators – or LACs – provide a completely free service that helps all people with disabilities?
A simple way to amend invoices submitted to My Plan Manager
If you’ve submitted a provider invoice that shows an incorrect charge, here’s a simple fix to avoid double handling so we can process your payment faster.
How the My Plan Manager Provider Portal removes time-consuming paperwork
My Plan Manager’s Provider Portal is a simple way for NDIS service providers to keep on top of business, just like it is for Ala Modebi.
Tibii’s top 3 tips for working in the disability space
A new service provider called Tibii is putting participants first by using the ‘human-rights’ model of disability care.
FEATURED: MY COMMUNITY
Not happy with a decision from the National Disability Insurance Agency? Read on.
By Chris This article is part of My Plan Manager's guest blogger series. A note from My Plan Manager: The tips and information in this blog are taken from personal experience and may not mirror your own National Disability Insurance Scheme (NDIS) journey. If you...
Helping my son choose a pathway in life
By Marie-Louise Carroll This article is part of My Plan Manager's guest blogger series. It was hard knowing which direction to turn to when my son Jordan – who lives with a disability - became an adult. His vision issues weren’t the problem, but his short-term memory...
My Plan Manager is carbon neutral certified
My Plan Manager has been certified as carbon neutral by Climate Active. The desire to become carbon neutral originated from our commitment to creating a healthy, sustainable and inclusive Australia.We are steadily reducing carbon emissions through sustainable...
FEATURED: MY RESOURCES
Not happy with a decision from the National Disability Insurance Agency? Read on.
By Chris This article is part of My Plan Manager's guest blogger series. A note from My Plan Manager: The tips and information in this blog are taken from personal experience and may not mirror your own National Disability Insurance Scheme (NDIS) journey. If you...
Helping my son choose a pathway in life
By Marie-Louise Carroll This article is part of My Plan Manager's guest blogger series. It was hard knowing which direction to turn to when my son Jordan – who lives with a disability - became an adult. His vision issues weren’t the problem, but his short-term memory...
My Plan Manager is carbon neutral certified
My Plan Manager has been certified as carbon neutral by Climate Active. The desire to become carbon neutral originated from our commitment to creating a healthy, sustainable and inclusive Australia.We are steadily reducing carbon emissions through sustainable...
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