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News and information

In the fast-paced world of the NDIS, information is king – and staying on top of it is vital. From updates about National Disability Insurance Agency policy through to disability sector news, practical advice, and community insights, we’ve got you covered.

This is your go-to space for important news and information, helpful tips, and inspiring stories designed to support you on your NDIS journey. Explore our articles and find everything you need to help you understand your options and make the most of your NDIS funding.
NDIS News and information

Latest news

The cost of NDIS price cuts

Recent NDIS price cuts have stretched some providers to breaking…
29 September 2025

Friction-free NDIS claims

Our guide to friction-free NDIS claiming that will help keep…
25 September 2025

What we check before an NDIS invoice gets paid – and why it matters

Here are the key checks we run to make sure…
24 September 2025

Build your NDIS client list by creating meaningful support coordinator connections

Connect with support coordinators in a way that builds deeper…
24 September 2025

10 ways to keep your NDIS plan on track without a support coordinator

Not every participant has support coordination included in their NDIS…
24 September 2025

How to spot red flag behaviour in the NDIS

Here are seven red flags that can indicate dishonest or…
17 September 2025

NDIS

10 ways to keep your NDIS plan on track without a support coordinator

Not every participant has support coordination included in their NDIS…
24 September 2025

How to spot red flag behaviour in the NDIS

Here are seven red flags that can indicate dishonest or…
17 September 2025

Reviewing NDIS decisions

Thousands of people with disability have taken matters to the…
1 September 2025

10 free ways to create a compelling case for NDIS funding

Stack the odds in your favour - here are 10…
1 September 2025

The role of letters of recommendation in the NDIS

Before the NDIA signs off on funding requests, it needs…
31 July 2025
A man wearing glasses and a plaid shirt against a yellow backdrop.

Service agreements in the new NDIS world

With funding periods reshaping how NDIS supports are delivered and…
31 July 2025

Plan management

Friction-free NDIS claims

Our guide to friction-free NDIS claiming that will help keep…
25 September 2025

What we check before an NDIS invoice gets paid – and why it matters

Here are the key checks we run to make sure…
24 September 2025

Want to stay in control of your NDIS funding? Get a plan manager

No fuss, lots of security, and the burden of paperwork…
25 June 2025
A street sign that reads 'Have you paid?'

Five quick tips for NDIS invoicing

To help your claims make their way through the queue…
25 March 2025
A side-view shot of man in a wheelchair sitting at a table using a laptop.

How do NDIS claims and reimbursements work?

Recoup out-of-pocket expenses where possible to keep your money where…
2 March 2025
A picture of a calculator with the word 'fees'.

Five 'extra' fees in the NDIS

Here's a list of the top five ‘extra’ fees that…
3 September 2024

Resources

A person with disability sitting at a desk in front of a laptop using a digital writing pad.

Your options if your NDIS access request is rejected

What happens if your NDIS access decision doesn’t go your…
25 March 2025
Two grown ups outdoors.

The true cost of caring

Informal carers have an enormous and positive impact on the…
28 November 2024
A person sitting on stairs hugging their knees in a public setting.

Psychosocial disability explained

The term ‘psychosocial disability’ can be misunderstood or confusing to…
31 October 2024
A side-view of a person with an open book.

Consent and the NDIS

If you’re a participant in the NDIS, before anyone can…
31 October 2024
Two people having a conversation.

Seeking support – finding NDIS support workers

We explore how participants and their support workers can build…
3 September 2024
Siblings hugging.

A family affair

We unpack sibling relationships in the context of disability, and…
3 September 2024

Living with disability

A young boy wearing a backpack standing on a street holding his mother's hand.

Leaning into the chaos: travelling as a neurodivergent family

A neurodivergent mum shares her travel tips and holiday experiences.
1 May 2025
Three portrait shots of people against a My Plan Manager 10th anniversary-themed backdrop.

10 years. 10 clients. 10 stories.

As we wrap up our 10th year of service in…
12 December 2024
Two pictures of a Salvation Army logo and Arakuna chickens against a My Plan Manager 10th anniversary-themed backdrop.

Meet Jasmine

Jasmine is a caring person who’s taking steps towards her…
12 December 2024
Three portrait shots of Wil against a My Plan Manager 10th anniversary-themed backdrop.

Meet Wil

Wil’s a ‘soccerholic’ who’s turned sport into a career.
12 December 2024
A picture of Hayley next to her artwork with three My Plan Manager 10th anniversary logos at the top.

Meet Hayley

A pink cat, an astronaut and a centaur. These are…
12 December 2024
Two portrait shots of Joseph and Ben against a My Plan Manager 10th anniversary-themed backdrop.

Meet Joseph and Ben

Meet Joseph and Ben. They’re brothers who are growing their…
12 December 2024

Providers

The cost of NDIS price cuts

Recent NDIS price cuts have stretched some providers to breaking…
29 September 2025

Build your NDIS client list by creating meaningful support coordinator connections

Connect with support coordinators in a way that builds deeper…
24 September 2025
Woman sitting looking at a tablet

For providers: Are service agreements worth it?

Service agreements are a great way to outline expectations for…
29 July 2025
Two women sitting at a desk looking at a piece of paper with graphs on it.

NDIS provider registration – the current state of play

Currently there are three categories of providers earmarked for mandatory…
29 May 2025
A person looking defeated in front of a laptop.

The great NDIS exodus

Twenty-one per cent of NDIS providers who responded to a…
3 February 2025
A person at a desk typing on a laptop.

Tips for excellent NDIS report writing

Provider reports are powerful devices in the NDIS. Here are…
2 February 2025

Support coordinators

Two people looking at a book.

Lifting the lid on NDIS support coordination

Support coordinators play a vital role in the NDIS. To…
30 September 2024
A colourful graphic depicting a community of all abilities.

Support coordinators: building inclusive and accessible communities

How support coordinators can effectively implement the Human Rights and…
7 August 2024
Two people stand together in a cafe.

Winning a support coordinator's tick of approval

Knowledgeable, well connected and informed, support coordinators are go-to sources…
13 February 2024
A person sitting on the bonnet of a car inspects a large map.

Support coordinator checklist - what to know and do when working with clients

As a support coordinator, you’re playing a key role in…
5 September 2023
Two people in a cafe sit at a table whilst working together on a laptop.

Partnering with participants – how support coordinators and service providers work with their clients to avoid NDIS budget blowouts

We spoke with five experienced support coordinators/recovery coaches to get…
2 May 2023
A notebook with reading glasses.

How to build a successful business in the NDIS marketplace

Support coordinators have a lot of responsibility on their shoulders.…
28 February 2023

Technology

My Plan Manager’s client portal: take control of your NDIS spending

We have a handy piece of tech that puts you…
25 March 2025

My Plan Manager's provider portal - NDIS claims made easy

You’re a provider in the National Disability Insurance Scheme (NDIS).…
7 August 2024
A person using their laptop.

Our client portal putting you in the driver's seat

Our client portal is a powerful tool that puts you…
11 June 2024
My Plan Manager's provider portal displayed on a tablet.

My Plan Manager’s provider portal – our NDIS experts in your pocket

Getting paid in a timely manner and knowing where you…
5 December 2022
People partying at a festival, with confetti flying through the air.

Technology brings live events to more people with disability

Whether it’s motorised mobility aids, Apple’s accessibility features, eye-gaze technology…
13 September 2022
A hand holding a phone, which reflects background lights.

Limited access

In theory, being connected to the internet gives you access…
29 August 2022
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