MPM Logo
We're currently experiencing technical issues with our client portal (web and app). Rest assured our tech experts are investigating and we're working to fix it as swiftly as possible.

Those three important words: reasonable and necessary

A woman playing with a child on an indoor swing. They are both wearing face masks.

Since its inception, the National Disability Insurance Scheme (NDIS) has provided funding for people with disability who qualify for an NDIS plan. However, in order for supports to be funded by your plan, they must be a type that can, by law, be funded or provided, and they have to meet the NDIS reasonable and necessary criteria.

So, what is reasonable and necessary?

In its own summary, the National Disability Insurance Agency (NDIA) says:

โ€œThe Australian Government made laws about what we can fund under the NDIS. All supports need to meet the criteria in these laws before we can fund them in your plan. We call these the NDIS funding criteria.โ€

โ€œFor example, supports need to be related to your disability, value for money, effective and beneficial, and most appropriately funded or provided by us. Each support must meet these criteria individually, but the supports must also meet the criteria when considered as a package.โ€

Want to know more? Hereโ€™s six key points about whatโ€™s considered to be reasonable and necessary.

1. The support will help you to work towards the goals in your plan. Remember, you can set any goals you like, and you can change your goals whenever you want to. But itโ€™s important to know that the NDIA isnโ€™t obligated to fund all your goals.

2. The support will help you to participate socially or economically. It will help reduce the barriers to participation that exist because of the intersection of your disability and community access.

Social participation includes the things you like to do โ€“ like playing sport, meeting up with friends or attending events. Social participation support is also funded to help you do the things you need to do, like attending medical appointments or going to school.

Economic participation means the things that will help you get or keep a job. It could be training and studying outside of high school, volunteering, learning new skills or doing work experience.

3. The support is value for money and what it costs is reasonable in terms of the benefits youโ€™ll receive and the cost of a different support. The NDIA says this important so the NDIS will continue to be financially sustainable for you and current participants as well as future participants โ€“ recognising that anyone can acquire a disability at any time.

When looking at value for money, the Agency says it takes a long term view on supports and how theyโ€™ll benefit you โ€“ for example, a home modification may reduce your need for other supports, so if the NDIA plans to fund a home modification, it will need to take that into account when considering what other supports are reasonable and necessary, such as the amount of care you need at home.

If the home modification will reduce your care needs, the Agency may need to reduce the amount of care it funds, as a higher amount may not be reasonable and necessary when the whole package of supports is considered.

4. The support will be effective and beneficial for you and is deemed to be of current good practice. This means the NDIA will consider if other participants with similar disability support needs as you are also using the supports successfully. It also means you may not need an expert report for every single support if thereโ€™s evidence of other participants with similar disability support needs as you also getting benefit from the support youโ€™ve requested.

5. The funding of the support looks at what itโ€™s reasonable to expect society at large to provide. This is where the Agency looks at what itโ€™s reasonable to expect of your informal supports โ€“ family (if youโ€™re in contact with them), carers, friends, neighbours and community groups, taking into account your age.

The thinking is if youโ€™d like to widen your social circle, it makes more sense for a friend to help you with that rather than a paid support worker. The NDIA will also look at whether the capacity of your informal supports is decreasing โ€“ for example, if your parents are ageing, and finding it harder to support you.

6. Finally, the NDIA checks that the support is most appropriately funded by the NDIS. It wonโ€™t fund you for things that should be provided elsewhere (even if theyโ€™re not) or supports that everyone is eligible for, like mainstream healthcare, education, justice, housing and more.

Your local area coordinator or NDIS planner will look at each supportโ€™s reasonable and necessary criteria as well as the reasonable and necessary nature of your entire plan and its benefit to you holistically.

Featured: My Community

10 years. 10 clients. 10 stories.

As we wrap up our 10th year of service in the NDIS, we want to shine a light on those who’ve made it all possible – our incredible clients and the wider disability community.

Meet Jasmine

Jasmine is a caring person who’s taking steps towards her future. She volunteers as a barista, helps tutor her younger siblings and assists her mum Katrina.

Meet Wil

Wil’s a ‘soccerholic’ who’s turned sport into a career.
Featured: My Resources

The role of letters of recommendation in the NDIS

Before the NDIA signs off on funding requests, it needs evidence – and that’s where letters of recommendation can really help.

When do you need to have a service agreement with your NDIS provider?

Once you’ve found the right service provider it’s important to make sure you’re both on the same page. A service agreement is a great way to outline expectations between you and your provider.

NDIS plan ending with funding left over?

Managing your funding can feel a bit tricky – especially when trying to use it wisely. We explain what to do if your plan is ending with funding left over. 

You may also like...

The role of letters of recommendation in the NDIS

Before the NDIA signs off on funding requests, it needs evidence – and that’s where letters of recommendation can really help.
A man wearing glasses and a plaid shirt against a yellow backdrop.

Service agreements in the new NDIS world

With funding periods reshaping how NDIS supports are delivered and budgets managed, now might be the perfect time to revisit your service agreements.
Woman sitting looking at a tablet

For providers: Are service agreements worth it?

Service agreements are a great way to outline expectations for both clients and providers. Here’s our handy guide to what service agreements are and why it’s worth thinking about having them.
Closeup of someone's hand as they sign a document.

When do you need to have a service agreement with your NDIS provider?

Once you’ve found the right service provider it’s important to make sure you’re both on the same page. A service agreement is a great way to outline expectations between you and your provider.
View all resources
magnifiercrossmenu linkedin facebook pinterest youtube rss twitter instagram facebook-blank rss-blank linkedin-blank pinterest youtube twitter instagram