Welcome to
My Plan Manager

You’ve landed on our website because Assist Plan Managers (previously a member of the MPM Group) has closed. Rest assured, there’s no need to worry – My Plan Manager is Australia’s largest and most experienced provider of plan management services, and we’re here to help!

Untangling red tape

As your NDIS ‘un-complicator’, My Plan Manager gives you direct access to a nationwide team of industry experts who spend their days untangling the red tape around the funding of tens of thousands of Australians just like you.

We’ll manage your NDIS budget, deal with your providers, pay your invoices (making sure you’re charged the right amount!), and so much more.

Interested? Read on.

If you’re new to plan management and you’d like to join My Plan Manager, click here.
If you’re a former client of Assist Plan Managers and you want to know more about us, click here.
If you’re a provider and you’d like to know more about partnering with My Plan Manager, click here.

We’re here for participants

Find out more

We know it makes a big difference when you receive personalised service from those you know and trust – people who understand your needs.

That’s why we’ve organised our teams around specific states and territories, so you can tap into local area knowledge to get the very best solutions for you.

Our mission is to create an inclusive Australia where everyone has the opportunity to reach their full potential, and our people recognise that the best outcomes are achieved when we work in partnership with you, your support coordinators, and wider networks.

The end goal is choice and control – and our job is to support you to exercise it!

Want to join My Plan Manager today? Click here.

Want to know more? Click here.

Find out more

We like having My Plan Manager on board. It makes things so much less complicated for us, and the flexibility of choice means we can pick cost effective providers that help to stretch Joseph and Ben’s NIDS plan budgets a little further. My Plan Manager knows exactly what we can and can’t spend the boys’ NDIS funding on. They make sure everything is done correctly and they let me know if a provider has made an error with an invoice, or if there’s something we want to buy or do which can’t be claimed. By working with My Plan Manager, we know we are following the rules and doing everything right. I can ask advice at any time and that’s really important for our family.

Sheryl (Mum of Joseph and Ben, longstanding clients of My Plan Manager)

We’re here for providers

Your clients are our clients. That means we’ll support you to support them, so they can achieve the best possible outcomes in life.

Here’s just a few of the ways we’ll work with you:

Expertise

We have NDIS experts on hand and ready to share their experience and know-how with you

Provider portal

We offer a dedicated, easy-to-use provider portal that allows you to write and submit your invoices, view your invoice history, and check the payment status of each invoice

Prompt payment

We ensure timely payment of invoices (as long as they’re NDIA-compliant!)

Opportunity

We connect you to a community of solutions through Kinora – and to the opportunity to find more clients by promoting your services on the Kinora marketplace

National reach

We operate across Australia, with area-specific teams that know your state or territory

Want to know more? Click here.

We're here to help

If you have any questions, we’re here to help. You can call us on 1800 861 272 from 8am-6pm (SA time), Monday to Friday – or email enquiries@myplanmanager.com.au – and we can assist you.

If you’re a former client of Assist Plan Managers and you’ve moved to an alternative provider, we recommend getting in touch with them to discuss next steps with your NDIS plan.

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NDIS Pricing Arrangements and Price Limits explainer

The NDIS Pricing Arrangements and Price Limits includes the maximum price providers can charge participants, and serves as a vital reference when preparing invoices and submitting claims.

A mum and her daughter sit next to each other on a sofa. Both have laptops.

How to get a copy of your NDIS plan

When you get a new National Disability Insurance Scheme (NDIS) plan, often you'll be asked to provide people with a copy. But what if you only have the original, and you don't know how to get a copy in a hurry? Old-style NDIS plan (not in PACE): 1. Log in to MyGov and choose National […]

Street signs that reads 'HELP, ADVICE, SUPPORT, GUIDANCE'.

What exactly does a plan manager do?

By now, you may already know that plan management is one of four fund management options available to National Disability Insurance Scheme (NDIS) participants (the others are agency management, self management, or a combination of two or more options).

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Welcome toMy Plan Manager