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How to get a copy of your National Disability Insurance Scheme (NDIS) plan

When you sign up with My Plan Manager, or when you get a new NDIS plan, we ask you for a copy of your plan.

The best way to give us a copy is by uploading it to our online portal: we even have a video that shows you how. But what if you don’t have a copy of your plan? Or what if you only have a paper copy? It’s not too hard to get a copy of your plan from the NDIS Myplace participant portal and save it to your computer.

Here’s a step-by-step guide on what to do:

1. Log in to MyGov and choose National Disability Insurance Scheme from the ‘Your services’ tiles.

2. If you’re a nominee, you’ll need to select the NDIS participant name from the drop down menu called ‘acting as’. This is right up the top of the page.

A screenshot of the myplace portal home screen, highlighting the drop down box called 'acting as'. The page also has tiles for 'my contact details, provider finder, mygov inbox and my referrals.

Then, click on the tile that says, for example, ‘Riley’s plan’.

3. If you’re a participant, click on ‘my plan’.

A screenshot of the myplace portal home screen, highlighting the box called 'My Plan'. The page also has tiles for 'My Payment Request', 'My Contact Details', 'Provider Finder', 'My Messages', 'Document Upload', 'myGov inbox', and 'My Service Booking'.

4. Click on the tile called ‘view my plan’ or ‘view Riley’s plan’ (for example).

A screenshot of the myplace portal 'My Plan' page, highlighting the box called 'View My Plan'. The page also has tiles for 'My Helpful Documents', 'My Support Budget', 'My Referrals', and 'My Funding Report'.
A screenshot of the myplace portal 'My Plan as Riley' page, highlighting the box called 'View Riley's Plan'. The page also has tiles for 'Riley's Helpful Documents', 'Riley's Support Budget', 'Riley's Referrals', and 'Riley's Funding Report'.

5. Make sure you’re viewing the right plan, if you or the participant have more than one. If you need to change to another plan, use the drop down box to choose the right one.

A screenshot of the myplace portal 'View My Plan' page, highlighting the drop down arrow used to choose a plan. The page also displays the plan's start and review dates.

5. Then use the link that says ‘print this plan to PDF’.

A screenshot of the myplace portal 'View My Plan' page, highlighting the 'Print this plan to PDF' box. The page also displays 'List of Plans'.

The plan will automatically download in a new window or tab. From there you can choose to download, save or print your plan.

Once you have your plan saved to your computer, you’ll be able to upload it to the My Plan Manager online portal or you can email it to us at [email protected].

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