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August 7, 2024
My Plan Manager’s provider portal – NDIS claims made easy

You’re a provider in the National Disability Insurance Scheme (NDIS). You’re supporting a client and we’re their plan manager. You’ve scoped out their supports, you’ve signed off on a service […]

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August 7, 2024
A provider’s guide to reportable incidents

What a reportable incident is, what to do if you become aware of one, and more.

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June 12, 2024
NDIA extends timeframe for processing payments

In early 2024, the National Disability Insurance Agency (NDIA) announced it may take more time to check claims before they’re paid.

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June 12, 2024
Have an outstanding invoice? Here’s what to do

We spoke with a leading support coordinator to explore common reasons why invoices go unpaid, strategies to find a resolution, and ways to minimise not getting paid in the future.

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June 12, 2024
A simple guide to NDIS fees

From time to time, you may have heard about fees in the National Disability Insurance Scheme (NDIS) and wondered what they are, and when it’s okay for you to charge […]

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April 2, 2024
Growing your NDIS business

You’ve got the passion. You’ve got the experience. And you’ve got the vision. So how do you take it all to start or expand your NDIS business?

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April 2, 2024
NDIS provider reporting 101

In the NDIS, letters of recommendation and provider reports are vital tools that can have a powerful impact on the lives of people with disability.

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February 13, 2024
Winning a support coordinator’s tick of approval

Knowledgeable, well connected and informed, support coordinators are go-to sources of information, especially when it comes to finding providers, supports and services.

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February 13, 2024
Provider’s guide to cancellations

Cancellations are common in the NDIS, so having a robust policy in place – one that sets out in writing what a client can expect if they or you cancel a service – is vital.

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