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November 7, 2023
Little black book of line items

We unpack and simplify line items and explore why claims get rejected, to help providers pre-empt and avoid common roadblocks.

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November 7, 2023
Let’s go expo!

Expos are fantastic opportunities to meet potential new clients, catch up with existing clients, and network with industry peers and experts.

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November 7, 2023
How to spot a scam

We outline a few common tactics used by scammers targeting NDIS providers.

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September 5, 2023
Deep dive into… immersion therapy

What’s immersion therapy? We interviewed Determined2 found, Peter Wilson, to learn all about immersion therapy for NDIS participants.

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September 5, 2023
How to write an A+ service agreement

Service agreements may seem complicated, but their purpose is simple: to set out in writing what a client can expect from you, and what you expect from them. Understanding your […]

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September 5, 2023
Tough talk: how to have difficult conversations with clients

In a sector that’s working with a cohort of vulnerable people, clear, compassionate communication is vital.

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July 4, 2023
No – plan managers don’t hold client funds!

At My Plan Manager, we follow a specific process to get invoices and reimbursements paid – a process that protects our clients, as well as providers, us, and the Scheme.

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July 4, 2023
NDIS basics for providers

How NDIS providers can best assist their clients through every stage of the NDIS journey, from applying for the NDIS to navigating plan reassessments.

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July 4, 2023
5-star service paid promptly: tips for providers

Tips from the front line about how to deliver 5-star service and get paid for it promptly, read on.

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My Plan Manager acknowledges the objectives of the Convention on the Rights of Persons with Disabilities.

My Plan Manager acknowledges the traditional owners of country throughout Australia, and their continuing connection to land, sea and community. We pay our respects to them and their cultures, and to elders both past and present.
© My Plan Manager 2020
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