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November 7, 2023
Little black book of line items

We unpack and simplify line items and explore why claims get rejected, to help providers pre-empt and avoid common roadblocks.

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November 7, 2023
Let’s go expo!

Expos are fantastic opportunities to meet potential new clients, catch up with existing clients, and network with industry peers and experts.

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November 7, 2023
How to spot a scam

We outline a few common tactics used by scammers targeting NDIS providers.

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September 5, 2023
Support coordinator checklist – what to know and do when working with clients

As a support coordinator, you’re playing a key role in the lives of National Disability Insurance Scheme (NDIS) participants.

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September 5, 2023
Deep dive into… immersion therapy

What’s immersion therapy? We interviewed Determined2 found, Peter Wilson, to learn all about immersion therapy for NDIS participants.

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September 5, 2023
How to write an A+ service agreement

Service agreements may seem complicated, but their purpose is simple: to set out in writing what a client can expect from you, and what you expect from them. Understanding your […]

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September 5, 2023
Tough talk: how to have difficult conversations with clients

In a sector that’s working with a cohort of vulnerable people, clear, compassionate communication is vital.

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July 3, 2023
Risky business

Every person has the right to make decisions for themselves, and to take risks that help them to learn, grow, and experience life at its fullest. And for people with disability, it’s no different.

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May 2, 2023
Partnering with participants – how support coordinators and service providers work with their clients to avoid NDIS budget blowouts

We spoke with five experienced support coordinators/recovery coaches to get their advice on how providers can attract and serve loyal clients by supporting them to avoid over and underspending their plan funds.

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My Plan Manager acknowledges the objectives of the Convention on the Rights of Persons with Disabilities.

My Plan Manager acknowledges the traditional owners of country throughout Australia, and their continuing connection to land, sea and community. We pay our respects to them and their cultures, and to elders both past and present.
© My Plan Manager 2020
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