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February 13, 2024
Provider’s guide to cancellations

Cancellations are common in the NDIS, so having a robust policy in place – one that sets out in writing what a client can expect if they or you cancel a service – is vital.

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December 12, 2023
Four free tools to help providers communicate better

Here’s four free tools for providers that automate clear and simple communication – and just might improve your working relationships too!

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November 7, 2023
Little black book of line items

We unpack and simplify line items and explore why claims get rejected, to help providers pre-empt and avoid common roadblocks.

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November 7, 2023
Let’s go expo!

Expos are fantastic opportunities to meet potential new clients, catch up with existing clients, and network with industry peers and experts.

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November 7, 2023
How to spot a scam

We outline a few common tactics used by scammers targeting NDIS providers.

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September 5, 2023
Support coordinator checklist – what to know and do when working with clients

As a support coordinator, you’re playing a key role in the lives of National Disability Insurance Scheme (NDIS) participants.

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September 5, 2023
Deep dive into… immersion therapy

What’s immersion therapy? We interviewed Determined2 found, Peter Wilson, to learn all about immersion therapy for NDIS participants.

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September 5, 2023
How to write an A+ service agreement

Service agreements may seem complicated, but their purpose is simple: to set out in writing what a client can expect from you, and what you expect from them. Understanding your […]

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September 5, 2023
Tough talk: how to have difficult conversations with clients

In a sector that’s working with a cohort of vulnerable people, clear, compassionate communication is vital.

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NDIS provider number: 405 000 1826

My Plan Manager acknowledges the objectives of the United Nations Convention on the Rights of Persons with Disabilities.

My Plan Manager acknowledges the Traditional Owners of Country throughout Australia, and their continuing connection to land, sea and community. We pay our respects to them and their cultures, and to Elders both past and present.
© My Plan Manager 2020
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