Want to stay in control of your NDIS funding? Get a plan manager

No fuss, lots of security, and the burden of paperwork lifted from your shoulders – all while you remain in the driver’s seat for your National Disability Insurance Scheme (NDIS) journey.

Sound good? Well, that’s what plan management is all about – and if you’re an NDIS participant and you want to stay in control of your funding, it might be the option for you.

What’s plan management?

Plan managers are registered providers who support people with disability to get the most out of their NDIS plans.

What does that mean? Put simply, we help you manage your funding, budget for your supports, and submit claims for out-of-pocket expenses (if they’re in line with your NDIS plan) – and we’re on hand for guidance about the things you can and can’t spend your funding on too.

Our NDIS experts process provider invoices, maintain contact with the National Disability Insurance Agency (NDIA), provide accurate and compliant financial reporting, and help protect you and your funding against fraud.

And all of that adds up to you being front and centre.

Not all plan managers are created equal, we know that, but with us, you’ll always know exactly where you’re at with your budget. After all, My Plan Manager has been around for more than a decade – we came up with the idea of plan management when the NDIS was launched – and we’ve learned a thing or two along the way.

We were the first in the country to do what we do, so we’re the most experienced plan manager in Australia. Oh… and we’re the largest too!

Learn more about what a plan manager does here.

How much does plan management cost?

Plan management fees are paid from their own specific category of funding in your NDIS plan. That has two great benefits. Firstly, there's no out-of-pocket cost for you to access plan management. And secondly, you can be supported by a plan manager without having to use any of the funding that’s been set aside for your other supports.

How do I get a plan manager?

If you want a plan manager in your NDIS toolkit, all you need to do is ask. Most participants are eligible, so have a chat with your NDIA contact to find out whether it’s an option for you.

You can ask for plan management funding at any time – whether that’s during a planning meeting, a plan reassessment, or a check-in, or by making a call to the NDIA (1800 800 110). You can also email the NDIA (enquiries@ndis.gov.au) or use the Agency’s webchat function.

Remember – you don’t have to wait for a new plan, you can ask the NDIA to add plan management funding to your existing plan whenever you feel ready.

If you’re not sure whether you already have plan management funding included in your plan (you wouldn’t be the first person to be confused!), you can ask your NDIA contact to check, or you can look at your plan to see for yourself.

If you already have the funding you need, you can become a My Plan Manager client straight away. Joining us is quick and simple – you can sign up here today.

Already got a plan manager, but not sure they’re the right fit for you? Not a problem! You can also switch plan managers at any time. Give us a call on 1800 934 170 and we’ll help you out.

Is there anything else I need to do?

Once you make the decision about which plan manager is right for you, you need to let the NDIA know, so your choice can be recorded as a ‘my provider’. This is sometimes called ‘endorsement’.

If your plan is on the PACE system (if you’re not sure, we’ll check for you), you can record My Plan Manager as your plan management provider with the NDIA by:

• calling the NDIA on 1800 800 110
• submitting an enquiry through the NDIA service hub, or
• logging in to the my NDIS participant portal (via myGov) and approving the request under ‘Relationships’