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Make life even easier with our mobile app

My Plan Manager’s new and improved mobile app


You asked and we listened. My Plan Manager’s new and improved mobile app includes SMS login to make sign in simple and more secure, and improved accessibility to help you manage your plan. 

On the go with our mobile app

SMS Login

Log in with an SMS code sent straight to your phone – no more entering an email address and password! Simply open the app, enter the email address on your account, press ‘send me the code’ and add it when it’s sent.

Track spending

Access real-time information about your budget to track spending and maximise your NDIS plan. You can view support categories, support areas, and auto-generated monthly reports. You can also generate your own reports to track spending.
An image of the My Plan Manager mobile app interface

View claims

Check the details of past and current claims and see copies of invoices.

Add new supports and start new claims on the go

Choose to be reimbursed for invoices you’ve paid, or for providers to be paid for their services.

Get in touch

Contact My Plan Manager by pressing ‘click-to-call’ or requesting a call back.

How to get the latest My Plan Manager mobile app

If you don’t have the My Plan Manager app, you can download the latest version from the App Store for iOS (iPhone), or from the Google Play Store for Android.

Already have the app? Keep reading for more information.

Updating the app in iOS (iPhone)

Apps that you download from the App Store are automatically updated by default, but if there’s an issue, you can update the app manually. 


To manually update the app in iOS (iPhone)

  1. Open the App Store app
  2. Tap your profile icon at the top of the screen
  3. Scroll down to see pending updates and release notes4. Tap ‘Update’ next to the My Plan Manager app

Updating the app in Android 

For Andriod, unless you have the ‘Auto-update apps’ setting switched on under ‘Settings > Network Preferences’, you will need to update the My Plan Manager apps manually.  

To manually update the app in Android 

  1. Open the Google Play app2. Tap the profile icon at the top of the screen

    3. Tap ‘Manage apps & device’

    4. Tap ‘Update’ next to the My Plan Manager app. 

Any questions? Contact My Plan Manager and our team will be more than happy to help.  

If you have any questions about the app, contact My Plan Manager and our team will be more than happy to help.


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My Plan Manager acknowledges the objectives of the Convention on the Rights of Persons with Disabilities.

My Plan Manager acknowledges the traditional owners of country throughout Australia, and their continuing connection to land, sea and community. We pay our respects to them and their cultures, and to elders both past and present.
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