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We’re on hand to support our clients in areas of Australia affected by Tropical Cyclone Alfred. Call 000 if there’s an immediate threat to your safety or the safety of those around you. For urgent NDIS supports, call 1800 800 110. NDIS supports can be approved over the phone in some circumstances. You – or you support coordinator or NDIA contact – can also call us on 1800 861 272.
Two portrait shots of Ben against a My Plan Manager 10th anniversary-themed backdrop.

Ben has a bubbly personality, a wicked sense of humour, and a laugh that’s contagious. He’s a naturally positive person who says he wants to ‘enjoy life and be accepted for who I am’.

A client of My Plan Manager since he joined the National Disability Insurance Scheme (NDIS) in 2017, Ben lives with his parents in the beautiful Northern Rivers of New South Wales. It’s an area where pristine beaches, surf, sunshine and scenic rainforests act as a magnet for locals and tourists alike.

In his corner of the world, Ben’s living to the fullest. He’s grown a community through getting out and about with the support of his NDIS providers – people he calls his ‘big brothers’, like his support worker Nick.

Ben likes bowling, fishing and stand up paddleboarding, and every Thursday, he and Nick venture to Currumbin Wildlife Sanctuary on the Gold Coast, where a frog enclosure is being built. Ben likes the magnesium pool where he goes to swim, the lovely beaches up the Tweed River, and the theme parks that he visits as often as he can.

Ben and his dad Brett share a love of cars and going to the movies, and his passion for life has seen Ben travel overseas to watch the Tour de France as well.

In 2010, his three furry companions – and his affinity for animals – inspired Ben to create a pet-centered microbusiness called ‘Ben Cares for Pets’, offering pet walking and pet sitting services.

On top of keeping active and engaged in pursuing his passion projects, Ben sees an occupational therapist and physiotherapist regularly, receiving much needed allied health support through the NDIS.

But it seems the biggest force in Ben’s world is his mum, Ann, who calls Ben a ‘survivor’. She’s been there for him every step of the way and says that, irrespective of what life’s thrown at Ben, he’s adapted and he’s thriving.

Their bond is evident and Ann says they’re lucky to have each other.

“He chose me to be his mum, and I chose to be his mum too – and I’m so grateful for that,” says Ann. “We keep each other going.”

Finished reading? Check out Lori's story here.

Featured: My Community

10 years. 10 clients. 10 stories.

As we wrap up our 10th year of service in the NDIS, we want to shine a light on those who’ve made it all possible – our incredible clients and the wider disability community.

Meet Jasmine

Jasmine is a caring person who’s taking steps towards her future. She volunteers as a barista, helps tutor her younger siblings and assists her mum Katrina.

Meet Wil

Wil’s a ‘soccerholic’ who’s turned sport into a career.
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My Plan Manager acknowledges the objectives of the United Nations Convention on the Rights of Persons with Disabilities.

My Plan Manager acknowledges the Traditional Owners of Country throughout Australia, and their continuing connection to land, sea and community. We pay our respects to them and their cultures, and to Elders both past and present.
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