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We’re on hand to support our clients in areas of Australia affected by Tropical Cyclone Alfred. Call 000 if there’s an immediate threat to your safety or the safety of those around you. For urgent NDIS supports, call 1800 800 110. NDIS supports can be approved over the phone in some circumstances. You – or you support coordinator or NDIA contact – can also call us on 1800 861 272.

New apps to help you keep safe in emergencies

Letters that read 'emergency' with a red background

Whether you’ve been personally affected or you’ve seen it on the news, floods, fires and cyclones have been a common occurrence for many Australians in recent years.

If you live in an area where cyclones can hit, or a flood or bushfire zone, you need to be prepared.

And, if you have a disability, there might be extra levels of planning you need to do.

That’s why the Flagstaff Group has developed a free emergency app to help people with disability to plan, prepare and, if needed, survive a natural disaster.

Available for iPhone and Android phones, the EMBER app prompts you to think about, plan and write down all the details you’ll need in an emergency. And, because it’s on your phone, it’s unlikely to be left behind or forgotten.

A second app – Nonverbal Communicator – has also been developed to provide people who are non-verbal with a series of images to help them to communicate during emergency situations.

There is also a communication board located on the EMBER app (under the tools menu). Communication boards are designed to improve the communication process by providing simple, recognisable images and symbols to help people who may not be able to speak because they are non-verbal or experiencing a health episode. You can also find more information about the communication board on the EMBER app website.

Developed in New South Wales (NSW), there are elements of the EMBER app that are specific for NSW residents (like useful numbers), but there are loads of other resources to support people with disability around the country, as well as their families and friends. The tools menu provides links to national apps like ABC Radio, which broadcasts emergency messages, the Fires Near Me Australia app and the National Relay Service app.

Featured: My Community

10 years. 10 clients. 10 stories.

As we wrap up our 10th year of service in the NDIS, we want to shine a light on those who’ve made it all possible – our incredible clients and the wider disability community.

Meet Jasmine

Jasmine is a caring person who’s taking steps towards her future. She volunteers as a barista, helps tutor her younger siblings and assists her mum Katrina.

Meet Wil

Wil’s a ‘soccerholic’ who’s turned sport into a career.
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My Plan Manager acknowledges the objectives of the United Nations Convention on the Rights of Persons with Disabilities.

My Plan Manager acknowledges the Traditional Owners of Country throughout Australia, and their continuing connection to land, sea and community. We pay our respects to them and their cultures, and to Elders both past and present.
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