Are you a provider of support work or therapy? Read on.

The National Disability Insurance Scheme (NDIS) Pricing Arrangements and Price Limits for the 2022-23 financial year came into effect from 1 July. If you’re a provider of support work or therapy, there are important updates you should be aware of.

New line items for specific allied health and therapy supports

The updated Pricing Arrangements and Price Limits have introduced new line items for specific allied health and therapy supports. This means some allied health and therapy supports previously listed as ‘other therapy’ now have their own line items.

Check you’re claiming correctly

If you haven’t already, now is a great time to check you’re still making claims correctly. You can do this by:

• Reviewing the NDIS Pricing Arrangements and Price Limits 2022-23 and the NDIS Support Catalogue 2022-23 here
• Identifying the new line items
• Considering which line item best reflects the supports you provide
• Claiming accordingly

Remember, any service agreements with expired line items should be updated and sent to My Plan Manager so we can ensure our mutual clients have the budgets locked away for the services they need.

Change to support work pricing

Previously, pricing for support work was aligned to three levels of complexity. The new Pricing Arrangements and Price Limits include only two - a standard price, and a single ‘high intensity’ price. Providers previously claiming for level one, two and three supports must ensure their claiming practices are aligned with the new Pricing Arrangements.

Get your claim processed quicker

Including a line item on your invoice isn’t a National Disability Insurance Agency (NDIA) requirement, but doing so can help My Plan Manager to process your claim quicker so payment reaches you sooner.

If you’re registered with a professional organisation, you’re also encouraged to include your registration information (organisation name and registration number) with your claim.

Need support?

If you need a question answered or a second opinion, you can email us at enquiries@myplanmanager.com.au or call us on 1800 861 272 from 8am-5.30pm (ACDT) Monday to Friday.

Updated 18 February 2025