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Weโ€™re on hand to support our clients in areas of Australia affected by Tropical Cyclone Alfred. Call 000 if thereโ€™s an immediate threat to your safety or the safety of those around you. For urgent NDIS supports, call 1800 800 110. NDIS supports can be approved over the phone in some circumstances. You โ€“ or you support coordinator or NDIA contact โ€“ can also call us on 1800 861 272.

Articles and information

April 1, 2021
Is the NDIS Code of Conduct part of the way you do business?

The NDIS Code of Conduct is an important way to make sure all National Disability Insurance Scheme (NDIS) providers and their employees understand their responsibility to clients.

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March 31, 2021
When do you need to have a service agreement with your NDIS provider?

Once youโ€™ve found the right service provider itโ€™s important to make sure youโ€™re both on the same page. A service agreement is a great way to outline expectations between you and your provider.

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March 22, 2021
Tips for choosing a support coordinator

Support coordinators play an important part in your NDIS journey, so itโ€™s important to choose someone who understands your needs. We look at what support coordinators do, what they should charge and what makes a good support coordinator.

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March 16, 2021
Get the best of both worlds with combination plan management

While there are a few different ways to manage your NDIS plan, one option you may not know about is combination management. We take a look at what combination management is and how it might work for you.

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March 9, 2021
For Providers: Are service agreements worth it?

Service agreements are a great way to outline expectations for both clients and providers. Hereโ€™s our handy guide to what service agreements are and why itโ€™s worth thinking about having them.

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February 25, 2021
Keeping your details secure

My Plan Manager is leading the way with the latest technology to keep your data safe while also ensuring our Client Portal remains accessible to all people with disability.

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February 9, 2021
Tips for quick reimbursements

We know getting paid quickly is important, so here are a few things you should include when sending a reimbursement through to us, so you get paid fast.

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February 2, 2021
Explained: Your core supports budget and how to make the most of it

Itโ€™s normal to feel overwhelmed by the different budget support categories in your National Disability Insurance Scheme (NDIS) plan. We are here to help explain the core supports budget and how to get the most out of it.

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January 27, 2021
Let's talk about accessible communications

When you send your customers information, itโ€™s important to make sure everyone can access and understand it, no matter what their ability or situation.

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My Plan Manager acknowledges the objectives of the United Nations Convention on the Rights of Persons with Disabilities.

My Plan Manager acknowledges the Traditional Owners of Country throughout Australia, and their continuing connection to land, sea and community. We pay our respects to them and their cultures, and to Elders both past and present.
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