Service agreements may seem complicated, but their purpose is simple: to set out in writing what a client can expect from you, and what you expect from them. Understanding your […]
Service agreements may seem complicated, but their purpose is simple: to set out in writing what a client can expect from you, and what you expect from them. Understanding your […]
In a sector that’s working with a cohort of vulnerable people, clear, compassionate communication is vital.
Every person has the right to make decisions for themselves, and to take risks that help them to learn, grow, and experience life at its fullest. And for people with disability, it’s no different.
We spoke with five experienced support coordinators/recovery coaches to get their advice on how providers can attract and serve loyal clients by supporting them to avoid over and underspending their plan funds.
Brush up on what the NDIS Code of Conduct sets out for providers and workers – and find out what we’re doing at My Plan Manager to protect the health, safety and wellbeing of people with disability – by reading on.
The National Disability Insurance Scheme (NDIS) review is underway and it’s an opportunity for providers to have a say about how to make the Scheme better for everyone.
Support coordinators have a lot of responsibility on their shoulders. They need to get to know their clients, build relationships of trust with them and their support networks, foster positive engagement with the National Disability Insurance Agency (NDIA) and providers of disability and mainstream supports, and coordinate a team of wrap around supports designed to assist their clients to achieve their goals.
What do support coordinators need to do to aid their clients in putting forward the best case for a funding increase? And, if they don’t get it, or if their funding is cut, what happens next, and how can a great support coordinator get their client back on track for success?
We spoke with five thought leaders in the sector – members of our support coordinator editorial roundtable – and asked them how they navigate their pivotal role as a conduit between their clients and the supports and services they need to achieve their goals and live the lives they choose.
