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Hail your taxi – on the road to independence

An image of two yellow taxi signs, with a blurred skyline in the background.

If you’re a taxi user with disability in Queensland, New South Wales, Victoria or Western Australia then you’re going to want to know about this!

A dedicated disability taxi service has launched with a host of tech features that allow you to keep track of your travel spending, see your average trip costs and even nominate your preferred driver – plus much more.

Through the new Black & White Cabs service, Disability Accessibility Support Hub (DASH), you can access a dedicated support manager, nominate a preferred driver, set up a credit account, and take advantage of technology designed to help you monitor your trips and travel spending. You can also elect to receive alerts when your account balance is getting low.

For extra peace of mind, if you reach your account limit or your agreement with DASH expires, your account will be placed on hold. This means you can’t accidentally spend outside of your budget.

And, because you can see your average trip spending on DASH, the service can help you to estimate how many trips you have left with your remaining funding, so you can plan ahead.

Your information is kept private, but you can choose to let your plan manager (us!) or your support coordinator have access to a dashboard to track your trips and spending, which may help with assessing trends in your travel – and preparing for your plan reassessment.

Find out more about DASH and the services available through Black & White Cabs.

Featured: My Community

10 years. 10 clients. 10 stories.

As we wrap up our 10th year of service in the NDIS, we want to shine a light on those who’ve made it all possible – our incredible clients and the wider disability community.

Meet Jasmine

Jasmine is a caring person who’s taking steps towards her future. She volunteers as a barista, helps tutor her younger siblings and assists her mum Katrina.

Meet Wil

Wil’s a ‘soccerholic’ who’s turned sport into a career.
Featured: My Resources

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Three portrait shots of people against a My Plan Manager 10th anniversary-themed backdrop.

10 years. 10 clients. 10 stories.

As we wrap up our 10th year of service in the NDIS, we want to shine a light on those who’ve made it all possible – our incredible clients and the wider disability community.
Two pictures of a Salvation Army logo and Arakuna chickens against a My Plan Manager 10th anniversary-themed backdrop.

Meet Jasmine

Jasmine is a caring person who’s taking steps towards her future. She volunteers as a barista, helps tutor her younger siblings and assists her mum Katrina.
Three portrait shots of Wil against a My Plan Manager 10th anniversary-themed backdrop.

Meet Wil

Wil’s a ‘soccerholic’ who’s turned sport into a career.
A picture of Hayley next to her artwork with three My Plan Manager 10th anniversary logos at the top.

Meet Hayley

A pink cat, an astronaut and a centaur. These are a few of the characters in Hayley’s ethereal artwork.
View all resources

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