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We’re on hand to support our clients in areas of Australia affected by Tropical Cyclone Alfred. Call 000 if there’s an immediate threat to your safety or the safety of those around you. For urgent NDIS supports, call 1800 800 110. NDIS supports can be approved over the phone in some circumstances. You – or you support coordinator or NDIA contact – can also call us on 1800 861 272.

Hail your taxi – on the road to independence

An image of two yellow taxi signs, with a blurred skyline in the background.

If you’re a taxi user with disability in Queensland, New South Wales, Victoria or Western Australia then you’re going to want to know about this!

A dedicated disability taxi service has launched with a host of tech features that allow you to keep track of your travel spending, see your average trip costs and even nominate your preferred driver – plus much more.

Through the new Black & White Cabs service, Disability Accessibility Support Hub (DASH), you can access a dedicated support manager, nominate a preferred driver, set up a credit account, and take advantage of technology designed to help you monitor your trips and travel spending. You can also elect to receive alerts when your account balance is getting low.

For extra peace of mind, if you reach your account limit or your agreement with DASH expires, your account will be placed on hold. This means you can’t accidentally spend outside of your budget.

And, because you can see your average trip spending on DASH, the service can help you to estimate how many trips you have left with your remaining funding, so you can plan ahead.

Your information is kept private, but you can choose to let your plan manager (us!) or your support coordinator have access to a dashboard to track your trips and spending, which may help with assessing trends in your travel – and preparing for your plan reassessment.

Find out more about DASH and the services available through Black & White Cabs.

Featured: My Community

10 years. 10 clients. 10 stories.

As we wrap up our 10th year of service in the NDIS, we want to shine a light on those who’ve made it all possible – our incredible clients and the wider disability community.

Meet Jasmine

Jasmine is a caring person who’s taking steps towards her future. She volunteers as a barista, helps tutor her younger siblings and assists her mum Katrina.

Meet Wil

Wil’s a ‘soccerholic’ who’s turned sport into a career.
Featured: My Resources

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My Plan Manager acknowledges the objectives of the United Nations Convention on the Rights of Persons with Disabilities.

My Plan Manager acknowledges the Traditional Owners of Country throughout Australia, and their continuing connection to land, sea and community. We pay our respects to them and their cultures, and to Elders both past and present.
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