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We’re on hand to support our clients in areas of Australia affected by Tropical Cyclone Alfred. Call 000 if there’s an immediate threat to your safety or the safety of those around you. For urgent NDIS supports, call 1800 800 110. NDIS supports can be approved over the phone in some circumstances. You – or you support coordinator or NDIA contact – can also call us on 1800 861 272.
Two portrait shots of Lori and her puppy Opie against a My Plan Manager 10th anniversary-themed backdrop.

Lori’s situated in sunny Caloundra and lives and breathes positivity. She has a young puppy called Opie, a ‘jumpaholic’ who keeps her active.

Lori likes to watch quiz shows and get out and about whenever she can. In her subtropical beach town, you can almost expect clear blue skies every day, and Lori likes to soak up the sunshine, breathe in the crisp, salty air, listen to the waves crashing, and watch Opie frolic and explore the world.

It’s the simple things that provide Lori with gratitude, and according to her, each day is a gift she’s fortunate to unwrap.

Lori describes her support workers as ‘wonderful’ and says they play a big role in her life, assisting her with vital tasks and supporting her to do the things she enjoys.

“My carers are like sisters who are there to support me whenever I need them, and they’ve kept me sane through the more difficult times,” says Lori.

“They’re all a good fit and we have common interests, and that’s been really good for me.”

Lori’s team of up to 14 support workers works on a roster to assist her with everyday tasks like cleaning, shopping, cooking, and attending medical appointments, and they’re also on hand to make sure she can get out and about to enjoy life.

Lori can’t speak more highly of the National Disability Insurance Scheme (NDIS), which she refers to as her ‘saving grace’, and she’s a big supporter of the team at the National Disability Insurance Agency too.

Lori credits the Agency’s staff and partners with helping her to navigate her NDIS journey, remove roadblocks as they’ve come up, request the funding and supports she needs, and access therapies including physiotherapy, speech therapy, occupational therapy and hydrotherapy, to keep her healthy and active.

Lori’s a spark of positivity with a can-do attitude and a sunny approach to life. She certainly matches the warmth of her surroundings!

Finished reading? Check out Joseph and Ben's story here.

Featured: My Community

10 years. 10 clients. 10 stories.

As we wrap up our 10th year of service in the NDIS, we want to shine a light on those who’ve made it all possible – our incredible clients and the wider disability community.

Meet Jasmine

Jasmine is a caring person who’s taking steps towards her future. She volunteers as a barista, helps tutor her younger siblings and assists her mum Katrina.

Meet Wil

Wil’s a ‘soccerholic’ who’s turned sport into a career.
Featured: My Resources

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My Plan Manager acknowledges the objectives of the United Nations Convention on the Rights of Persons with Disabilities.

My Plan Manager acknowledges the Traditional Owners of Country throughout Australia, and their continuing connection to land, sea and community. We pay our respects to them and their cultures, and to Elders both past and present.
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