Want to get paid faster? Read on

If you’re sending an invoice our way for processing, here’s a quick tip to get the money from the National Disability Insurance Scheme (NDIS) and into your bank account faster.

But before we get to that, you may want to use this client invoice template, which tells you exactly which details to include in your invoices. Simply fill in the blanks and upload your invoices to our provider portal (here’s a handy ‘how to’ guide) for prompt payment. You can upload up to 10 invoices at once to make the process even simpler.

Alternatively, if you’re not comfortable uploading invoices in this way, you can email them to [email protected].

Be sure to include the following information on every client invoice you submit to My Plan Manager:

• Unique invoice number
• Provider ABN
• Provider bank details – including BSB and account number
• Provider contact information – email address, street address and phone number
• Participant name
• Date/s of service/s provided
• A detailed description of each service provided, including the line item number (split by weekdays, Saturday and Sunday, as required) quantity of support/hours delivered in each session
• Hourly rate charged (refer to current NDIS Pricing Arrangements and Price Limits).

Bonus points if you add your client’s NDIS number! This helps us to save time searching to find them in our system, and helps you to get paid quicker.