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Want to get paid faster? Read on

If you’re sending an invoice our way for processing, here’s a quick tip to get the money from the National Disability Insurance Scheme (NDIS) and into your bank account faster.

But before we get to that, you may want to use this client invoice template, which tells you exactly which details to include in your invoices. Simply fill in the blanks and upload your invoices to our provider portal (here’s a handy ‘how to’ guide) for prompt payment. You can upload up to 10 invoices at once to make the process even simpler.

Alternatively, if you’re not comfortable uploading invoices in this way, you can email them to accounts@myplanmanager.com.au.

Be sure to include the following information on every client invoice you submit to My Plan Manager:

  • Unique invoice number
  • Provider ABN
  • Provider bank details – including BSB and account number
  • Provider contact information – email address, street address and phone number
  • Participant name
  • Date/s of service/s provided
  • A detailed description of each service provided, including the line item number (split by weekdays, Saturday and Sunday, as required) quantity of support/hours delivered in each session
  • Hourly rate charged (refer to current NDIS Pricing Arrangements and Price Limits).

Bonus points if you add your client’s NDIS number! This helps us to save time searching to find them in our system, and helps you to get paid quicker.

Featured: My Community

10 years. 10 clients. 10 stories.

As we wrap up our 10th year of service in the NDIS, we want to shine a light on those who’ve made it all possible – our incredible clients and the wider disability community.

Meet Jasmine

Jasmine is a caring person who’s taking steps towards her future. She volunteers as a barista, helps tutor her younger siblings and assists her mum Katrina.

Meet Wil

Wil’s a ‘soccerholic’ who’s turned sport into a career.
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Want to stay in control of your NDIS funding? Get a plan manager

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NDIS plan ending with funding left over?

Managing your funding can feel a bit tricky – especially when trying to use it wisely. We explain what to do if your plan is ending with funding left over. 
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The price of support

There's a new raft of NDIS pricing rules and we've netted all the need-to-know information to help you stay afloat.

Want to stay in control of your NDIS funding? Get a plan manager

No fuss, lots of security, and the burden of paperwork lifted from your shoulders - all while having control of your NDIS journey. That’s what plan management is all about.
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NDIS provider registration – the current state of play

Currently there are three categories of providers earmarked for mandatory registration which is expected to start no earlier than 1 July 2025.
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NDIS provider number: 405 000 1826

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