MPM Logo
We're currently experiencing technical issues with our client portal (web and app). Rest assured our tech experts are investigating and we're working to fix it as swiftly as possible.

What's the difference between self management and plan management for NDIS plans?

A man smiling enjoying being outside.

Are you looking for more control over your National Disability Insurance Scheme (NDIS) plan? Both plan-managed and self-managed options give you a lot more control than agency-management – which is probably the reason these have now overtaken agency management as the most popular choice. NDIS participants who choose self-management or plan-management have access to around four times as many providers, but what are the real differences between plan-managing and self-managing?  

Self Management 

By choosing to self-manage your NDIS funding, you do everything yourself. You are in full control over your supports and all the finances. You can engage any provider (NDIS registered or non-registered), and you are not bound by the NDIS Pricing Arrangements and Price Limits. However, this does come with a few extra responsibilities that being agency or plan managed doesn’t.  

By self-managing you must:

  • Open a separate bank account in the NDIS participant’s name 
  • Keep records all your invoices and receipts for up to five years 
  • Pay your services providers (usually pay out of pocket before submitting NDIS claim) 
  • Claim from the NDIS portal 
  • Manage your remaining budgets. 

You can access services such as book-keeping or support coordination out of your core budget to assist you to self-manage. You need to make sure you request extra funds to cover this when you have your planning meeting. 

Self-management is right for you if:

You like to be in full control of your NDIS funding and manage all the administrative tasks such as paying your providers, keeping your records and claiming from the NDIS portal, self-management is a great option for you. 

Plan Management 

If you choose plan management, you get similar benefits to self management but you don’t have to do any of the admin for your plan. You can use both registered and non-registered providers but are bound by the upper price limits in the NDIS price guide. 

Plan Management is free to all NDIS participants, with all fees paid by the NDIS. A good plan manager provides tools and technology to help you keep on top of your spending.

Plan managers are NDIS-registered providers who provide financial administrative services to NDIS participants. Independent plan managers like My Plan Manager specialise in providing plan management services and do not provide any other services to NDIS participants.

Your plan manager at a minimum will:

  • Keep all your records in case of an audit 
  • Claim from the NDIS on your behalf and pay your providers 
  • Reimburse any invoices or receipts for services you have paid out of your pocket 
  • Give you updates on your remaining budget amounts 

Plan management is right for you if: 

You like to be in control of your NDIS funding and choose from a wide range of providers, but don’t want to worry about keeping records or paying your providers.

Find out more about what a good plan manager does in Wait... what does a plan manager actually do?

Featured: My Community

10 years. 10 clients. 10 stories.

As we wrap up our 10th year of service in the NDIS, we want to shine a light on those who’ve made it all possible – our incredible clients and the wider disability community.

Meet Jasmine

Jasmine is a caring person who’s taking steps towards her future. She volunteers as a barista, helps tutor her younger siblings and assists her mum Katrina.

Meet Wil

Wil’s a ‘soccerholic’ who’s turned sport into a career.
Featured: My Resources

The role of letters of recommendation in the NDIS

Before the NDIA signs off on funding requests, it needs evidence – and that’s where letters of recommendation can really help.

When do you need to have a service agreement with your NDIS provider?

Once you’ve found the right service provider it’s important to make sure you’re both on the same page. A service agreement is a great way to outline expectations between you and your provider.

NDIS plan ending with funding left over?

Managing your funding can feel a bit tricky – especially when trying to use it wisely. We explain what to do if your plan is ending with funding left over. 

You may also like...

The role of letters of recommendation in the NDIS

Before the NDIA signs off on funding requests, it needs evidence – and that’s where letters of recommendation can really help.
A man wearing glasses and a plaid shirt against a yellow backdrop.

Service agreements in the new NDIS world

With funding periods reshaping how NDIS supports are delivered and budgets managed, now might be the perfect time to revisit your service agreements.
Woman sitting looking at a tablet

For providers: Are service agreements worth it?

Service agreements are a great way to outline expectations for both clients and providers. Here’s our handy guide to what service agreements are and why it’s worth thinking about having them.
Closeup of someone's hand as they sign a document.

When do you need to have a service agreement with your NDIS provider?

Once you’ve found the right service provider it’s important to make sure you’re both on the same page. A service agreement is a great way to outline expectations between you and your provider.
View all resources
magnifiercrossmenu linkedin facebook pinterest youtube rss twitter instagram facebook-blank rss-blank linkedin-blank pinterest youtube twitter instagram