MPM Logo
We’re on hand to support our clients in areas of Australia affected by Tropical Cyclone Alfred. Call 000 if there’s an immediate threat to your safety or the safety of those around you. For urgent NDIS supports, call 1800 800 110. NDIS supports can be approved over the phone in some circumstances. You – or you support coordinator or NDIA contact – can also call us on 1800 861 272.

Are you a provider of support work or therapy? Read on.

A piece of white paper with the word 'update' sits in a black typewriter.

The National Disability Insurance Scheme (NDIS) Pricing Arrangements and Price Limits for the 2022-23 financial year came into effect from 1 July. If you’re a provider of support work or therapy, there are important updates you should be aware of.

New line items for specific allied health and therapy supports

The updated Pricing Arrangements and Price Limits have introduced new line items for specific allied health and therapy supports. This means some allied health and therapy supports previously listed as ‘other therapy’ now have their own line items.

Check you’re claiming correctly

If you haven’t already, now is a great time to check you’re still making claims correctly. You can do this by:

  • Reviewing the NDIS Pricing Arrangements and Price Limits 2022-23 and the NDIS Support Catalogue 2022-23 here
  • Identifying the new line items
  • Considering which line item best reflects the supports you provide
  • Claiming accordingly

Remember, any service agreements with expired line items should be updated and sent to My Plan Manager so we can ensure our mutual clients have the budgets locked away for the services they need.

Change to support work pricing

Previously, pricing for support work was aligned to three levels of complexity. The new Pricing Arrangements and Price Limits include only two - a standard price, and a single ‘high intensity’ price. Providers previously claiming for level one, two and three supports must ensure their claiming practices are aligned with the new Pricing Arrangements.

Get your claim processed quicker

Including a line item on your invoice isn’t a National Disability Insurance Agency (NDIA) requirement, but doing so can help My Plan Manager to process your claim quicker so payment reaches you sooner.

If you’re registered with a professional organisation, you’re also encouraged to include your registration information (organisation name and registration number) with your claim.

Need support?

If you need a question answered or a second opinion, you can email us at enquiries@myplanmanager.com.au or call us on 1800 861 272 from 8am-5.30pm (ACDT) Monday to Friday.

Updated 18 February 2025

Featured: My Community

10 years. 10 clients. 10 stories.

As we wrap up our 10th year of service in the NDIS, we want to shine a light on those who’ve made it all possible – our incredible clients and the wider disability community.

Meet Jasmine

Jasmine is a caring person who’s taking steps towards her future. She volunteers as a barista, helps tutor her younger siblings and assists her mum Katrina.

Meet Wil

Wil’s a ‘soccerholic’ who’s turned sport into a career.
Featured: My Resources

NDIS support needs assessments explored

A new tool will help inform how much NDIS funding you need and what your plan budget will look like.

Finding the NDIS a little confusing? Got a plan, but not sure where to turn for support? Help is just one click away!

Kinora helps people with disability connect with peers, NDIS experts and service providers who can support them throughout their lives.

Leaning into the chaos: travelling as a neurodivergent family

A neurodivergent mum shares her travel tips and holiday experiences.

You may also like...

A close up of a young girl with blonde hair wearing pigtails and a tan-coloured top.

NDIS support needs assessments explored

A new tool will help inform how much NDIS funding you need and what your plan budget will look like.
A man reading off a stack of paper at a table.

Finding the NDIS a little confusing? Got a plan, but not sure where to turn for support? Help is just one click away!

Kinora helps people with disability connect with peers, NDIS experts and service providers who can support them throughout their lives.
A young boy wearing a backpack standing on a street holding his mother's hand.

Leaning into the chaos: travelling as a neurodivergent family

A neurodivergent mum shares her travel tips and holiday experiences.
A casual dressed man at a desk on a phone call in front of a laptop.

Everything you need to know about NDIS payment integrity audits

Conducted by the NDIA, payment integrity audits scrutinise claims and make providers accountable for the invoices they submit.
View all resources

Subscribe

Stay up to date with the latest information, updates and NDIS news. Sign up to our e-news today.
For disability sector participants, supporters and advocates.
Subscribe now
For service providers, intermediaries and industry partners.
Subscribe now
NDIS provider number: 405 000 1826

My Plan Manager acknowledges the objectives of the United Nations Convention on the Rights of Persons with Disabilities.

My Plan Manager acknowledges the Traditional Owners of Country throughout Australia, and their continuing connection to land, sea and community. We pay our respects to them and their cultures, and to Elders both past and present.
© My Plan Manager 2024 | Privacy & Dignity | Terms of Use
magnifiercrossmenuarrow-right linkedin facebook pinterest youtube rss twitter instagram facebook-blank rss-blank linkedin-blank pinterest youtube twitter instagram