Providers
For Providers
Being the best in the business
If you're a service provider, the key to success can be found in fine tuning your offering, and being the very best in the business at doing whatever it is you do!12 December 2023
How to write an A+ service agreement
Service agreements set out in writing what a client can expect from you, and what you expect from them. Here's how to write a good service agreement.5 September 2023
Tough talk: how to have difficult conversations with clients
When you’re in the business of working with humans, it’s inevitable that tricky conversations are going to come up. Here's how to have difficult conversations with clients.5 September 2023
NDIS basics for providers
How NDIS providers can best assist their clients through every stage of the NDIS journey, from applying for the NDIS to navigating plan reassessments.4 July 2023
To register or not to register?
Thinking of registering for the National Disability Insurance Scheme (NDIS) to attract new clients? We wanted to recap the pros and cons of registering for the NDIS if you have a business that works with – or has the capacity to work with – participants.28 February 2023
Want to improve your cashflow? Consider a service agreement
We know that cashflow and swift payment of invoices are critical for keeping your business running. That’s why we encourage providers to consider putting a service agreement in place between them and their clients.9 December 2022
Are you a provider of support work or therapy?
The National Disability Insurance Scheme (NDIS) Pricing Arrangements and Price Limits for the 2022-23 financial year came into effect from 1 July. If you’re a provider of support work or therapy, there are important updates you should be aware of.19 July 2022
Empathy fatigue: the cost of caring
Twelve years ago, while teaching a class of 30 young children - three of them with cognitive and physical disabilities - I became a statistic. I was a burned out teacher who left the profession within five years of training.24 May 2022
The top five questions participants in the National Disability Insurance Scheme (NDIS) ask, and why
Understanding clients is key to providing better service. That’s why My Plan Manager recently interviewed Emma, Managing Director of One Tribe Australia, to find out what questions clients are asking – and why.21 March 2022