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December 6, 2022
Speak your truth: burnout

With more than half a million people now participating in the National Disability Insurance Scheme (NDIS) – a figure that’s expected to double during the decade ahead – and 44 per cent of them funded for support coordination, burnout is fast becoming one of the most prevalent issues facing the intermediary community.

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December 5, 2022
My Plan Manager’s provider portal – our NDIS experts in your pocket

Getting paid in a timely manner and knowing where you stand financially is vitally important to every provider. That’s why we developed our provider portal – to give you financial transparency, help you to track your invoices, and get you paid faster. Getting set up is quick and simple, and in case you’re wondering if it’s worth it, here are three things you may not know about the provider portal.

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November 8, 2022
Want to get paid faster? Read on

If you’re sending an invoice our way for processing, here’s a quick tip to get the money from the National Disability Insurance Scheme (NDIS) and into your bank account faster. But before we get to that, you may want to use this client invoice template, which tells you exactly which details to include in your invoices.

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October 11, 2022
Calling all support coordinators – share thinking and learn from peer experiences

We’re launching an editorial roundtable – a think tank that will bring together support coordinators from across Australia to share thinking, information, and insights. The roundtable, which will be conducted virtually across the coming months, will deliver engaging and informative content to readers of Insider (My Plan Manager’s e-newsletter for providers).

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October 11, 2022
New channel launches for providers in Kinora

We know swift payment of invoices is essential for providers’ peace of mind – and vitally important for keeping client supports in place! However, there are often delays in processing payments because critical information is left off a claim. That’s why Kinora, My Plan Manager’s community of solutions, has launched a new channel to help you get paid quickly.

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August 9, 2022
Caring for carers

If you have caring responsibilities for a family member or friend, you can access free support from Carer Gateway.

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July 19, 2022
Are you a provider of support work or therapy? Read on.

The National Disability Insurance Scheme (NDIS) Pricing Arrangements and Price Limits for the 2022-23 financial year came into effect from 1 July. If you’re a provider of support work or therapy, there are important updates you should be aware of.

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May 24, 2022
Empathy fatigue: the cost of caring

Twelve years ago, while teaching a class of 30 young children – three of them with cognitive and physical disabilities – I became a statistic. I was a burned out teacher who left the profession within five years of training.

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May 16, 2022
To be or not to be? A quick guide to supported decision making

The definition of a decision is thinking before you choose to do something. A decision can be as small as choosing which program to watch on Netflix, or as significant as choosing where you will live. No matter our age, gender or ability, we all have a right to make decisions that affect our life.

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