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Weโ€™re on hand to support our clients in areas of Australia affected by Tropical Cyclone Alfred. Call 000 if thereโ€™s an immediate threat to your safety or the safety of those around you. For urgent NDIS supports, call 1800 800 110. NDIS supports can be approved over the phone in some circumstances. You โ€“ or you support coordinator or NDIA contact โ€“ can also call us on 1800 861 272.
December 5, 2022
My Plan Managerโ€™s provider portal โ€“ our NDIS experts in your pocket

Getting paid in a timely manner and knowing where you stand financially is vitally important to every provider. Thatโ€™s why we developed our provider portal โ€“ to give you financial transparency, help you to track your invoices, and get you paid faster. Getting set up is quick and simple, and in case youโ€™re wondering if itโ€™s worth it, here are three things you may not know about the provider portal.

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November 8, 2022
Want to get paid faster? Read on

If youโ€™re sending an invoice our way for processing, hereโ€™s a quick tip to get the money from the National Disability Insurance Scheme (NDIS) and into your bank account faster. But before we get to that, you may want to use this client invoice template, which tells you exactly which details to include in your invoices.

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October 11, 2022
Calling all support coordinators โ€“ share thinking and learn from peer experiences

Weโ€™re launching an editorial roundtable โ€“ a think tank that will bring together support coordinators from across Australia to share thinking, information, and insights. The roundtable, which will be conducted virtually across the coming months, will deliver engaging and informative content to readers of Insider (My Plan Managerโ€™s e-newsletter for providers).

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October 11, 2022
New channel launches for providers in Kinora

We know swift payment of invoices is essential for providersโ€™ peace of mind โ€“ and vitally important for keeping client supports in place! However, there are often delays in processing payments because critical information is left off a claim. Thatโ€™s why Kinora, My Plan Managerโ€™s community of solutions, has launched a new channel to help you get paid quickly.

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July 19, 2022
Are you a provider of support work or therapy? Read on.

The National Disability Insurance Scheme (NDIS) Pricing Arrangements and Price Limits for the 2022-23 financial year came into effect from 1 July. If youโ€™re a provider of support work or therapy, there are important updates you should be aware of.

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May 24, 2022
Empathy fatigue: the cost of caring

Twelve years ago, while teaching a class of 30 young children - three of them with cognitive and physical disabilities - I became a statistic. I was a burned out teacher who left the profession within five years of training.

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May 16, 2022
To be or not to be? A quick guide to supported decision making

The definition of a decision is thinking before you choose to do something. A decision can be as small as choosing which program to watch on Netflix, or as significant as choosing where you will live. No matter our age, gender or ability, we all have a right to make decisions that affect our life.

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May 2, 2022
Finding freedom: How Alex and his support coordinator grew his NDIS plan to $1.5 million (and discovered his independence along the way)

Support coordinators play a key role in the delivery of the National Disability Insurance Scheme (NDIS), supporting participants to implement their plans and exercise choice and control over the supports and services they choose.

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April 11, 2022
Needย a second opinion or a quick answer to a funding question? We're here to help

Even wanted a second option or a quick answer to a clientsโ€™ plan question - without waiting in a time-consuming phone queue to the NDIA?

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My Plan Manager acknowledges the objectives of the United Nations Convention on the Rights of Persons with Disabilities.

My Plan Manager acknowledges the Traditional Owners of Country throughout Australia, and their continuing connection to land, sea and community. We pay our respects to them and their cultures, and to Elders both past and present.
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