MPM Logo
We're currently experiencing technical issues with our client portal (web and app). Rest assured our tech experts are investigating and we're working to fix it as swiftly as possible.

Coles tops the list for recruiting workforce with disability

A woman pushing a trolley down an aisle at the supermarket.

More than 1 million Australians with disability of working age are unemployed and the unemployment rate of people with disability increased from eight per cent in 2003 to 10 per cent in 2018.

But fast forward to today, and one retailer is bucking that trend.

Coles Group has been ranked first out of 26 organisations for actively recruiting people with disability.

The Australian Network on Disability recently held it first Disability Confidence Awards and the supermarket chain was celebrated for its commitment to recruiting and retaining employees with disability.

The Australian Network on Disability highlighted the fact that Coles actively seeks applications from candidates with disability and makes adjustments for people to be able to perform at their best. Coles recognises that diversity amongst its workforce benefits everyone โ€“ other employees, suppliers and customers, too.

The retailer was recognised for continuing to develop momentum and for implementing new initiatives to improve access and inclusion for people with disability, ranking in third place overall in the 2021 Access and Inclusion Index, climbing an impressive five places from eighth position in 2019.

The result comes after Coles embedded inclusion recruitment specialists in its Talent Acquisition team and increased the number of people with disability that it employed during the past financial year by 1011, compared to an increase of 281 the prior year.

Other ways Coles has supported people with disability through its recruitment and onboarding processes include:

  • Building relationships with employment providers
  • Offering alternative formats to the recruitment process
  • Ensuring candidates are offered a fair, equitable and supportive recruitment experience; and
  • Introducing specialised talent programs for people with disability.

Where Coles leads, we hope other employers will follow.

Learn more about Colesโ€™ accessibility action plan for team members and customers.

Featured: My Community

10 years. 10 clients. 10 stories.

As we wrap up our 10th year of service in the NDIS, we want to shine a light on those who’ve made it all possible – our incredible clients and the wider disability community.

Meet Jasmine

Jasmine is a caring person who’s taking steps towards her future. She volunteers as a barista, helps tutor her younger siblings and assists her mum Katrina.

Meet Wil

Wil’s a ‘soccerholic’ who’s turned sport into a career.
Featured: My Resources

Reviewing NDIS decisions

Thousands of people with disability have taken matters to the Administrative Review Tribunal in recent years, seeking to have Agency decisions reviewed. But how does it work, what are its powers, and how can it help?

The role of letters of recommendation in the NDIS

Before the NDIA signs off on funding requests, it needs evidence – and that’s where letters of recommendation can really help.

When do you need to have a service agreement with your NDIS provider?

Once you’ve found the right service provider it’s important to make sure you’re both on the same page. A service agreement is a great way to outline expectations between you and your provider.

You may also like...

How to spot red flag behaviour in the NDIS

Here are seven red flags that can indicate dishonest or unethical behaviour in the NDIS to help you protect your rights and get the high-quality services you deserve.

Reviewing NDIS decisions

Thousands of people with disability have taken matters to the Administrative Review Tribunal in recent years, seeking to have Agency decisions reviewed. But how does it work, what are its powers, and how can it help?

10 free ways to create a compelling case for NDIS funding

Stack the odds in your favour - here are 10 free ways to add weight to your request for NDIS funding.

The role of letters of recommendation in the NDIS

Before the NDIA signs off on funding requests, it needs evidence – and that’s where letters of recommendation can really help.
View all resources
magnifiercrossmenu linkedin facebook pinterest youtube rss twitter instagram facebook-blank rss-blank linkedin-blank pinterest youtube twitter instagram