Category: For Support Coordinators

Support coordinators play a vital role in the NDIS. To help you understand what they do and how they can work with you, these experts uncover the answers.

Support coordinators play an essential role in the lives of National Disability Insurance Scheme (NDIS) participants.

Knowledgeable, well connected and informed, support coordinators are go-to sources of information, especially when it comes to finding providers, supports and services.

Here's a checklist of what to know and do when working with clients, mapping out the support coordinator role and breaking it down into more manageable steps.

What are some alternative funding streams and supports that participants and their family members may be able to access via mainstream services (e.g., Medicare)?

What are some creative ways participants can get more bang for their NDIS buck so they can access supports for the entire duration of their plans (e.g., booking therapy sessions that are less frequent, but run longer, to reduce overall spend on provider travel)?

Why is it important for participants to budget their NDIS plan spending? How do they do that and what tools and supports are available to assist them?

What are the impacts of overspending and/or underspending an NDIS plan budget?

What role does a support coordinator play in assisting their clients to understand their overall budget and the different categories of funding within it – and helping them to budget and allocate their funding to the supports they need?

How closely do support coordinators work with plan managers and other providers to assist participants to manage their funding?

What are your top three tips for helping participants to get the most out of their NDIS plans and avoid budget blowouts?

How can providers (e.g., allied health, accommodation etc) support their clients with budgeting? What can a provider do to set their clients up for success from the outset, so their NDIS plan funding is available for continued supports?

If a participant is running low on funding and thinks they won’t be able to continue to access the supports they need, what can support coordinators and other providers do to help them?