Want to improve your cashflow? Consider a service agreement

We know that cashflow and swift payment of invoices are critical for keeping your business running. That’s why we encourage providers to consider putting a service agreement in place between them and their clients.
A service agreement that sets out the cost and quantity of the services you’ll deliver (a Schedule of Supports) means we can lock in funds in your client’s National Disability Insurance Scheme (NDIS) plan to make sure they're available each time you invoice (as per the service agreement). Doing this can avoid a payment delay caused by a potential budget blow out.
As Australia's largest (and leading!) NDIS plan manager, we receive hundreds of invoices daily and recommend this tip to get the money from the NDIS and into your bank account faster.
This NDIS resource will help you to set service agreements in place.
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31 March 2026
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