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Want to improve your cashflow? Consider a service agreement

Sticky notes with words and drawings.

We know that cashflow and swift payment of invoices are critical for keeping your business running. That’s why we encourage providers to consider putting a service agreement in place between them and their clients.

A service agreement that sets out the cost and quantity of the services you’ll deliver (a Schedule of Supports) means we can lock in funds in your client’s National Disability Insurance Scheme (NDIS) plan to make sure they're available each time you invoice (as per the service agreement). Doing this can avoid a payment delay caused by a potential budget blow out.

As Australia's largest (and leading!) NDIS plan manager, we receive hundreds of invoices daily and recommend this tip to get the money from the NDIS and into your bank account faster.

This NDIS resource will help you to set service agreements in place.

Featured: My Community

10 years. 10 clients. 10 stories.

As we wrap up our 10th year of service in the NDIS, we want to shine a light on those who’ve made it all possible – our incredible clients and the wider disability community.

Meet Jasmine

Jasmine is a caring person who’s taking steps towards her future. She volunteers as a barista, helps tutor her younger siblings and assists her mum Katrina.

Meet Wil

Wil’s a ‘soccerholic’ who’s turned sport into a career.
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When do you need to have a service agreement with your NDIS provider?

Once you’ve found the right service provider it’s important to make sure you’re both on the same page. A service agreement is a great way to outline expectations between you and your provider.

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When do you need to have a service agreement with your NDIS provider?

Once you’ve found the right service provider it’s important to make sure you’re both on the same page. A service agreement is a great way to outline expectations between you and your provider.

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