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November 7, 2023
Little black book of line items

We unpack and simplify line items and explore why claims get rejected, to help providers pre-empt and avoid common roadblocks.

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November 7, 2023
Let's go expo!

Expos are fantastic opportunities to meet potential new clients, catch up with existing clients, and network with industry peers and experts.

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November 7, 2023
How to spot a scam

We outline a few common tactics used by scammers targeting NDIS providers.

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September 5, 2023
Deep dive into... immersion therapy

What's immersion therapy? We interviewed Determined2 found, Peter Wilson, to learn all about immersion therapy for NDIS participants.

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September 5, 2023
How to write an A+ service agreement

Service agreements may seem complicated, but their purpose is simple: to set out in writing what a client can expect from you, and what you expect from them. Understanding your […]

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September 5, 2023
Tough talk: how to have difficult conversations with clients

In a sector thatโ€™s working with a cohort of vulnerable people, clear, compassionate communication is vital.

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July 4, 2023
No โ€“ plan managers donโ€™t hold client funds!

At My Plan Manager, we follow a specific process to get invoices and reimbursements paid โ€“ a process that protects our clients, as well as providers, us, and the Scheme.

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July 4, 2023
NDIS basics for providers

How NDIS providers can best assist their clients through every stage of the NDIS journey, from applying for the NDIS to navigating plan reassessments.

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July 3, 2023
Risky business

Every person has the right to make decisions for themselves, and to take risks that help them to learn, grow, and experience life at its fullest. And for people with disability, itโ€™s no different.

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