1800 954 294
Contact us
Join now

Partnering with participants – how support coordinators and service providers work with their clients to avoid NDIS budget blowouts

Two people in a cafe sit at a table whilst working together on a laptop.

Running out of National Disability Insurance Scheme (NDIS) funds isn’t good for anyone. For your clients, a budget blowout could mean they miss out on continuity of supports that are vital to achieving their goals. For you, a budget blowout could have a significant impact on your workflow and income.

It’s clear it’s in everyone’s best interests for plan funding to be spent at a Goldilocks pace – not too quickly and not too slowly, but just right!

We spoke with five experienced support coordinators/recovery coaches to get their advice on how providers can attract and serve loyal clients by supporting them to avoid over and underspending their plan funds. Our editorial roundtable – a think tank that brings together support coordinators from across Australia to share insights, experiences, challenges and solutions with others in the disability community – has unpacked the issue for you.

Read on to find out which budgeting tools they recommend, what to do if a client is running low on NDIS funding, and how to support participants to get the most out of their NDIS plans.

Partnering with participants – panel members:

Here’s the questions we posed and the answers they gave. Click on each question to open up their answers and learn more. We hope you get as much out of it as we did!

1. Why is it important for participants to budget their NDIS plan spending? How do they do that and what tools and supports are available to assist them?

2. What are the impacts of overspending and/or underspending an NDIS plan budget?

3. What role does a support coordinator play in assisting their clients to understand their overall budget and the different categories of funding within it – and helping them to budget and allocate their funding to the supports they need?

4. How closely do support coordinators work with plan managers and other providers to assist participants to manage their funding?

5. What are your top three tips for helping participants to get the most out of their NDIS plans and avoid budget blowouts?

6. How can providers (e.g., allied health, accommodation etc) support their clients with budgeting? What can a provider do to set their clients up for success from the outset, so their NDIS plan funding is available for continued supports.

7. If a participant is running low on funding and thinks they won’t be able to continue to access the supports they need, what can support coordinators and other providers do to help them?

8. What are some creative ways participants can get more bang for their NDIS buck so they can access supports for the entire duration of their plans (e.g., booking therapy sessions that are less frequent, but run longer, to reduce overall spend on provider travel)?

9. What are some alternative funding streams and supports that participants and their family members may be able to access via mainstream services (e.g., Medicare)?

Featured: My Community

Kinora – a world of possibilities at your fingertips

A free-to-access community that’s close-knit, solutions-focused, and there to lift its members up is great for everyone!

Having difficult conversations with providers

The earlier you can communicate an issue with your provider, the better – and also the earlier they can work to fix it.

Unfair pricing in the NDIS

Are you a National Disability Insurance Scheme (NDIS) participant? Have you ever been given a quote for a disability product or service and wondered if the pricing is higher, simply […]
Featured: My Resources

Unleash your inner traveller

The summer holidays are fast approaching and, whether you’re off to explore your home state, planning a trip to an Australian destination, or travelling further afield, there’s lots to consider and get excited about. After all, the anticipation of a holiday can be almost as exciting as the trip itself! But how can you get creative, so you have the supports you need to assist you on the holiday of your dreams? Read on.

How to spot a scam: tips for NDIS participants

Keeping your NDIS funding secure is important! Here's a guide to common scams designed to steal your personal information.

How to spot a scam

We outline a few common tactics used by scammers targeting NDIS providers.
You may also like...
A person in a wheelchair uses their laptop.

Kinora – a world of possibilities at your fingertips

A free-to-access community that’s close-knit, solutions-focused, and there to lift its members up is great for everyone!
A person in a wheelchair speaking confidently.

Having difficult conversations with providers

The earlier you can communicate an issue with your provider, the better – and also the earlier they can work to fix it.
A stressed person looks at bills in disbelief.

Unfair pricing in the NDIS

Are you a National Disability Insurance Scheme (NDIS) participant? Have you ever been given a quote for a disability product or service and wondered if the pricing is higher, simply […]

Subscribe

Stay up to date with the latest information, updates and NDIS news. Sign up to our e-news today.
For disability sector participants, supporters and advocates.
Subscribe now
For service providers, intermediaries and industry partners.
Subscribe now
NDIS provider number: 405 000 1826

My Plan Manager acknowledges the objectives of the United Nations Convention on the Rights of Persons with Disabilities.

My Plan Manager acknowledges the Traditional Owners of Country throughout Australia, and their continuing connection to land, sea and community. We pay our respects to them and their cultures, and to Elders both past and present.
© My Plan Manager 2020
arrow-right linkedin facebook pinterest youtube rss twitter instagram facebook-blank rss-blank linkedin-blank pinterest youtube twitter instagram