Running out of National Disability Insurance Scheme (NDIS) funds isn’t good for anyone. For your clients, a budget blowout could mean they miss out on continuity of supports that are vital to achieving their goals. For you, a budget blowout could have a significant impact on your workflow and income.
It’s clear it’s in everyone’s best interests for plan funding to be spent at a Goldilocks pace – not too quickly and not too slowly, but just right!
We spoke with five experienced support coordinators/recovery coaches to get their advice on how providers can attract and serve loyal clients by supporting them to avoid over and underspending their plan funds. Our editorial roundtable – a think tank that brings together support coordinators from across Australia to share insights, experiences, challenges and solutions with others in the disability community – has unpacked the issue for you.
Read on to find out which budgeting tools they recommend, what to do if a client is running low on NDIS funding, and how to support participants to get the most out of their NDIS plans.
Partnering with participants – panel members:
Here’s the questions we posed and the answers they gave. Click on each question to open up their answers and learn more. We hope you get as much out of it as we did!
3. What role does a support coordinator play in assisting their clients to understand their overall budget and the different categories of funding within it – and helping them to budget and allocate their funding to the supports they need?
6. How can providers (e.g., allied health, accommodation etc) support their clients with budgeting? What can a provider do to set their clients up for success from the outset, so their NDIS plan funding is available for continued supports.
8. What are some creative ways participants can get more bang for their NDIS buck so they can access supports for the entire duration of their plans (e.g., booking therapy sessions that are less frequent, but run longer, to reduce overall spend on provider travel)?