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New channel launches for providers in Kinora

A phone displaying a calculator, sitting on top of papers.

We know swift payment of invoices is essential for providers’ peace of mind – and vitally important for keeping client supports in place! However, there are often delays in processing payments because critical information is left off a claim.

That’s why Kinora, My Plan Manager’s community of solutions, has launched a new channel to help you get paid quickly.

Introducing the Best Ways to Get Paid Quickly channel

Inside this private, provider-exclusive channel, My Plan Manager serves up time-reducing tips and tricks to help you get paid faster, a little like our invoice checklist.

To get paid faster and to have your questions answered:

  • Log in to Kinora
  • Click on Best Ways to Get Paid Quickly at the top of the page
  • Click ‘Start topic’ in the top right hand corner and add a question

You can also reply or comment in a topic that’s already there.

My Plan Manager is available to respond to your questions from 9am-5pm, Monday to Friday.

Are you a new NDIS provider?

Then don’t miss NDIS 101 for New Providers – a Q&A event that’s running on Kinora from 3pm-4pm (AEST) this Thursday (13 October).

We’ll cover the basics that all providers should know, including best practice fundamentals for engaging with participants and getting paid.

The great news is, it’s completely free and you don’t need to register. To join this event, log in to Kinora, click this link to post your questions, and we'll answer them live.

Featured: My Community

10 years. 10 clients. 10 stories.

As we wrap up our 10th year of service in the NDIS, we want to shine a light on those who’ve made it all possible – our incredible clients and the wider disability community.

Meet Jasmine

Jasmine is a caring person who’s taking steps towards her future. She volunteers as a barista, helps tutor her younger siblings and assists her mum Katrina.

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Wil’s a ‘soccerholic’ who’s turned sport into a career.
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Three portrait shots of people against a My Plan Manager 10th anniversary-themed backdrop.

10 years. 10 clients. 10 stories.

As we wrap up our 10th year of service in the NDIS, we want to shine a light on those who’ve made it all possible – our incredible clients and the wider disability community.
Two pictures of a Salvation Army logo and Arakuna chickens against a My Plan Manager 10th anniversary-themed backdrop.

Meet Jasmine

Jasmine is a caring person who’s taking steps towards her future. She volunteers as a barista, helps tutor her younger siblings and assists her mum Katrina.
Three portrait shots of Wil against a My Plan Manager 10th anniversary-themed backdrop.

Meet Wil

Wil’s a ‘soccerholic’ who’s turned sport into a career.
A picture of Hayley next to her artwork with three My Plan Manager 10th anniversary logos at the top.

Meet Hayley

A pink cat, an astronaut and a centaur. These are a few of the characters in Hayley’s ethereal artwork.
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