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Not happy with your existing plan manager?

If you are not 100% satisfied with your plan manager’s services, you have every right to change. The great news is, you can do this any time at zero out-of-pocket cost 

Smiling child with father using tablet device
Staff member assisting NDIS participant

Changing to My Plan Manager is easier than you may think


Get in touch with the NDIA

Call the NDIA on 1800 800 110 and let them know you are changing plan manager


Join My Plan Manager

Click the button below to join My Plan Manager online or call us on 1800 507 050. Our super-quick sign-up process only takes a few minutes. 



Now leave the rest up to us! We’ll help you take the stress out of the NDIS.

My Plan Manager takes the stress out of the NDIS by:  

  • Reducing time-consuming paperwork and swiftly processing your NDIS invoices  
  • Letting you track your NDIS plan spending quickly and conveniently through the My Plan Manager client portal without the need to be tech-savvy   
  • Protecting your right to choice and control with access to the widest choice of NDIS providers 
  • Helping you find information about the NDIS and service providers 
  • Providing an extra layer of protection against fraud and mistreatment – we check to make sure that amounts claimed by providers fit within the NDIS Price Guide, and are being claimed under the right parts of your budget 
  • Providing access to Kinora – our free online community where anyone with a disability and their supports can connect to other NDIS participants, and access free NDIS advice.

Best of all, My Plan Manager is free. Our fees are paid by the NDIS, so they don’t come out of your support budget  

We’re here to help

If you have any questions, call us on 1800 958 018 between 8:00am – 6:00pm Mon – Fri (ACST), or send us an email to [email protected]  

Alternatively, complete your details below and we’ll reach out.  

What our clients are saying 

“We have been with My Plan Manager for over 2 years to help me navigate my son’s NDIS plan. It is so easy with My Plan Manager – great communication, invoices paid on time, easily accessible, just a wonderful service. I am completely at ease knowing they are overseeing the plan. Highly recommend.” 

“Submitted invoices are always paid very quickly a few days after the claims are submitted. The portal and mobile apps are very user-friendly and very easy to navigate. The process of making claims is very smooth. I would highly recommend.” 

“Highly recommend. Great customer service which is absolutely vital. Thank you.” 


Ready to banish admin, reduce stress and get the most out of your life? Sign up today.

My Plan Manager: NDIS Plan Management