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Not happy with your existing plan manager?

If you are not 100 per cent satisfied with your plan manager’s services, you have every right to change. The great news is, you can do this any time at zero out-of-pocket cost.

Time for a change? There’s an easier way – just switch to My Plan Manager today!

Switching to My Plan Manager is as simple as 1, 2, switch!

Advise your current plan manager

Notify your plan manager of the change using the content on this form.

Did you know?

92% of people who switch to My Plan Manager stay with My Plan Manager

My Plan Manager takes the stress out of the NDIS by: 

  • Reducing time-consuming paperwork and swiftly processing your NDIS invoices
  • Letting you track your NDIS plan spending quickly and conveniently through the My Plan Manager client portal without the need to be tech-savvy
  • Protecting your right to choice and control with access to the widest choice of NDIS providers
  • Helping you find information about the NDIS and service providers
  • Providing an extra layer of protection against fraud and mistreatment – we check to make sure that amounts claimed by providers fit within the NDIS Price Guide, and are being claimed under the right parts of your budget
  • Providing access to Kinora – our free online community where anyone with a disability and their supports can connect to other NDIS participants, and access free NDIS advice.
Best of all, My Plan Manager is free. Our fees are paid by the NDIS, so they don’t come out of your support budget  

We're here to help

If you have any questions, call us on 1800 958 018 between 8:00am – 6:00pm Mon – Fri (ACDT), or send us an email.

Alternatively, complete your details below and we’ll reach out.

What our clients are saying

“We have been with My Plan Manager for over 2 years to help me navigate my son’s NDIS plan. It is so easy with My Plan Manager – great communication, invoices paid on time, easily accessible, just a wonderful service. I am completely at ease knowing they are overseeing the plan. Highly recommend.”

“Submitted invoices are always paid very quickly a few days after the claims are submitted. The portal and mobile apps are very user-friendly and very easy to navigate. The process of making claims is very smooth. I would highly recommend.”

“Highly recommend. Great customer service which is absolutely vital. Thank you.” 


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My Plan Manager acknowledges the objectives of the Convention on the Rights of Persons with Disabilities.

My Plan Manager acknowledges the traditional owners of country throughout Australia, and their continuing connection to land, sea and community. We pay our respects to them and their cultures, and to elders both past and present.
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