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New provider portal now live!

My Plan Manager's provider portal displayed on a laptop

My Plan Manager’s new provider portal makes it easier for disability service providers to manage invoices and payments

You asked and we listened. We’re adding to our award-winning technology with a brand new provider portal for service providers who have clients with My Plan Manager.

What can you do on the provider portal?

  • Send invoices
    You can upload and submit invoices directly into the portal for us to process.
  • Create an invoice
    Use our new e-invoice feature to generate your invoice just by typing in the details.
  • View your invoices
    See all the invoices you’ve submitted.
  • Check payments
    See where your invoices are up to in the payment process.

Providers who tested the new portal said:

“It’s all very well laid out and easy to read through… I’m a sole provider and it’s really straightforward and simple to view.” – Jenny

“It was really easy to use… You can see invoices that have gone through, you can see if it’s been processed and also if it’s been paid.” – Chris

“I really like the invoice table because you can see all the invoices submitted. It says if it’s paid, which is really handy especially at tax time.” – Jenny

How to get started

  • Request your provider login.
  • Go to the portal from the My Plan Manager website. 
  • Type in your email address or mobile number and wait for the email or SMS with your code.
  • ​​​​Enter the code to complete your login.

If you have any problems accessing or finding your way around you can always contact us by phone or email for assistance.


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