My Plan Manager’s new provider portal makes it easier for disability service providers to manage invoices and payments

You asked and we listened. We’re adding to our award-winning technology with a brand new provider portal for service providers who have clients with My Plan Manager.

What can you do on the provider portal?

• Send invoices
  You can upload and submit invoices directly into the portal for us to process.
• Create an invoice
  Use our new e-invoice feature to generate your invoice just by typing in the details.
• View your invoices
  See all the invoices you’ve submitted.
• Check payments
  See where your invoices are up to in the payment process.

Providers who tested the new portal said:

“It’s all very well laid out and easy to read through… I’m a sole provider and it’s really straightforward and simple to view.” – Jenny

“It was really easy to use… You can see invoices that have gone through, you can see if it’s been processed and also if it’s been paid.” – Chris

“I really like the invoice table because you can see all the invoices submitted. It says if it’s paid, which is really handy especially at tax time.” – Jenny

How to get started

• Request your provider login.
• Go to the portal from the My Plan Manager website. 
• Type in your email address or mobile number and wait for the email or SMS with your code.
• ​​​​Enter the code to complete your login.

If you have any problems accessing or finding your way around you can always contact us by phone or email for assistance.