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Provider resources

Checklists and templates to help you support your clients.
August 9, 2021
A simple way to amend invoices submitted to My Plan Manager

If you’ve submitted a provider invoice that shows an incorrect charge, here’s a simple fix to avoid double handling so we can process your payment faster.

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August 9, 2021
How the My Plan Manager Provider Portal removes time-consuming paperwork

My Plan Manager’s Provider Portal is a simple way for National Disability Insurance Scheme (NDIS) service providers to keep on top of business, just like it is for Ala Mobedi.

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April 1, 2021
Is the NDIS Code of Conduct part of the way you do business?

The NDIS Code of Conduct is an important way to make sure all National Disability Insurance Scheme (NDIS) providers and their employees understand their responsibility to clients.

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March 9, 2021
For Providers: Are service agreements worth it?

Service agreements are a great way to outline expectations for both clients and providers. Here’s our handy guide to what service agreements are and why it’s worth thinking about having them.

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January 27, 2021
Let’s talk about accessible communications

When you send your customers information, it’s important to make sure everyone can access and understand it, no matter what their ability or situation.

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October 27, 2020
For providers: How to meet the needs of your NDIS clients

Tailoring your support to meet the needs of each individual client will make your service appealing to more participants.

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September 15, 2020
For providers: Connecting with NDIS participants

At My Plan Manager, we like to keep choice and control firmly in the hands of our clients, so we don’t usually recommend providers.

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June 30, 2020
Tip: Why you need to send NDIS invoices within 90 days

Unfortunately, we’re seeing an increase in situations where invoices are coming in more than 90 days after a plan has ended, meaning the NDIS service booking has closed.

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June 25, 2020
Guide: Five tips for getting your NDIS provider invoices paid quickly

If you are a National Disability Insurance Scheme (NDIS) service provider with clients who are plan managed by My Plan Manager, we know you want to get paid as quickly as possible. Here are some things you can do to get that money in your bank faster

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My Plan Manager acknowledges the objectives of the Convention on the Rights of Persons with Disabilities.

My Plan Manager acknowledges the traditional owners of country throughout Australia, and their continuing connection to land, sea and community. We pay our respects to them and their cultures, and to elders both past and present.
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