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Provider resources

Checklists and templates to help you support your clients.
October 11, 2022
New channel launches for providers in Kinora

We know swift payment of invoices is essential for providers’ peace of mind – and vitally important for keeping client supports in place! However, there are often delays in processing payments because critical information is left off a claim. That’s why Kinora, My Plan Manager’s community of solutions, has launched a new channel to help you get paid quickly.

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August 9, 2022
Caring for carers

If you have caring responsibilities for a family member or friend, you can access free support from Carer Gateway.

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July 19, 2022
Are you a provider of support work or therapy? Read on.

The National Disability Insurance Scheme (NDIS) Pricing Arrangements and Price Limits for the 2022-23 financial year came into effect from 1 July. If you’re a provider of support work or therapy, there are important updates you should be aware of.

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May 24, 2022
Empathy fatigue: the cost of caring

Twelve years ago, while teaching a class of 30 young children – three of them with cognitive and physical disabilities – I became a statistic. I was a burned out teacher who left the profession within five years of training.

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May 16, 2022
To be or not to be? A quick guide to supported decision making

The definition of a decision is thinking before you choose to do something. A decision can be as small as choosing which program to watch on Netflix, or as significant as choosing where you will live. No matter our age, gender or ability, we all have a right to make decisions that affect our life.

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May 2, 2022
Finding freedom: How Alex and his support coordinator grew his NDIS plan to $1.5 million (and discovered his independence along the way)

Support coordinators play a key role in the delivery of the National Disability Insurance Scheme (NDIS), supporting participants to implement their plans and exercise choice and control over the supports and services they choose.

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April 11, 2022
Need a second opinion or a quick answer to a funding question? We’re here to help

Even wanted a second option or a quick answer to a clients’ plan question – without waiting in a time-consuming phone queue to the NDIA?

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April 8, 2022
Five of the biggest challenges facing Local Area Coordinators (LACs) today

Ruby – a coach in My Plan Manager’s Kinora community – recently told us about five of the biggest challenges she faced when she worked as a Local Area Coordinator (LAC), and what she did to overcome them.

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March 1, 2022
Your client’s access request to the National Disability Insurance Scheme (NDIS) is successful. What next?

Over the past few weeks, we’ve been discussing National Disability Insurance Scheme (NDIS) access and eligibility on Kinora – our free online platform for NDIS participants, their families and supports.

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